Keri A. Barnard
Zephyrhills,Florida
Summary
Detail-oriented and compassionate professional transitioning from retail management and legal administration into the healthcare field. Recently received my CPC-A from AAPC Medical Coding program with a strong foundation in administrative support, documentation, and client service. Proven ability to manage sensitive information, support compliance processes, and contribute to efficient healthcare operations. Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. Highly trained Medical Coder knowledgeable in AMA and the CMS coding rules.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
QVC
Brandon
06.2017 - 06.2025
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Conducted regular performance evaluations for team members, providing constructive feedback for improvement
- Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
- Analyzed sales data to identify trends and opportunities for improvement; implemented targeted strategies based on findings
- Ensured compliance with company policies regarding safety regulations, cleanliness standards, and employee conduct
- Led a team of 10 employees by setting clear expectations, providing guidance when needed
Department Manager
Rural King Corporation
Vincennes, IN
03.2015 - 08.2015
- Responsible for the progress and productivity of the pets department.
- Maintained and changed product displays including those required for periodic sales events.
- Greeted and assisted customers with their product selection.
- Actively work with products, includes processing, stocking and replenishing merchandise to maximize selling opportunities.
- Making sure that Special Orders for customers came in on a timely manner.
- Performs other related duties such as; orient training, of new associates that were assigned to the department, and help with providing direction to store staff.
Assistant Manager
Rue 21 Corporation
Vincennes, IN
10.2012 - 07.2014
- Responsible for the progress and productivity of employees.
- Maintained and changed product displays including those required for periodic sale events.
- Greeted and assisted customers with product selection.
- Actively worked with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per Rue21 guidelines to maximize selling opportunities.
- Opened and closed the store by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing the store.
- Performed other related duties such as, orient training, schedules.
- Monitored, evaluated and provided direction to store staff and volunteers; completed timesheets and attendance records.
Department Supervisor
JC Penney Corporation
Terre Haute, IN
04.2010 - 05.2012
- Responsible for the progress and productivity of employees.
- Maintained and changed product displays including those required for periodic sale events.
- Greeted and assisted customers with product selection.
- Open and close the store by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing the store.
- Maintained the cleanliness of the store by ensuring that maintenance duties were completed and by performing duties such as dusting product shelves as required.
- Performs other related duties as, orient training, schedules.
- Monitors, evaluates and provides direction to store staff and volunteers; complete timesheets and attendance records.
Credit Paralegal
PharMerica, Inc.
Brandon, FL
07.2003 - 01.2005
- Responsibilities were to handle the day to day operations concerning credit applications coming in for medical supplies and meds.
- Handled the bankruptcy accounts for outside counsel, implemented new rules and regulations for the probate division for the company which included other states.
- Collected on accounts that were under probate as well as bankruptcy settlements.
- Implemented the filing system for the credit department.
- Also, helped in the negations’ of new contracts when needed.
- Attended Mediations; and also dealt with outside counsel for documentation collection for bankruptcies.
- Prepared and edited contracts.
- Dealt with making traveling arrangements and maintained appointment calendar for counsel.
Legal Assistant/Office Administrator
Scott F. Barnett, Chartered Attorney
Tampa, FL
07.2002 - 07.2003
- Prepared documents for Estate Planning including Wills, Durable power of Attorney, Living Wills, and health Care Surrogate.
- Formed Corporations, included Articles of Incorporation an S-Election; met probate deadlines to get petitions and final notices filed in a timely manner.
- Dealt with the everyday operations of the front office; tracking payments from clients, communicated attorney appointments, telecommunicating, and collecting and analyzing information; as well as making sure that client confidence was kept.
Education
CPC-A Certification Of Medical Coding -
AAPC – American Academy of Professional Coders
12.2025
Skills
- Retail management
- Recruitment
- Hiring
- New hire training
- Merchandising
- Effective communication
- Verbal and written communication
- Promotions
- Customer service
- Computer skills
- Proprietary software
- Document generation
- Team building and leadership
- Administration functions
- Medical coding
- Microsoft suite, teams, and zoom expertise
- Inventory management
Certification
AAPC Certified Professional Coder
Timeline
Assistant Store Manager
QVC
06.2017 - 06.2025
Department Manager
Rural King Corporation
03.2015 - 08.2015
Assistant Manager
Rue 21 Corporation
10.2012 - 07.2014
Department Supervisor
JC Penney Corporation
04.2010 - 05.2012
Credit Paralegal
PharMerica, Inc.
07.2003 - 01.2005
Legal Assistant/Office Administrator
Scott F. Barnett, Chartered Attorney
07.2002 - 07.2003
CPC-A Certification Of Medical Coding -
AAPC – American Academy of Professional Coders