Detail oriented and dependable candidate with strong organizational skills. Successful at maintaining high quality and production. Ability to provide exceptional customer service.
Overview
14
14
years of professional experience
Work History
Document Processing Specialist
NPC, Inc.
01.2021 - Current
Produced 450 units per hour on average (Top producer)
Maintained quality ratios under 7 errors per 100,000 characters
Applied numerous codes to U.S. patent documents
Ensured correct formatting of patents
Proofread and coded author added amendments
Reviewed U.S. patents for accuracy and completeness
Supervisor/Server
Traditions Restaurant And Bakery
08.2009 - 12.2020
Ensured that every guest is having an enjoyable dining experience
Managed 10-20 staff members during shifts
Counted drawers, completed nightly deposits and daily paperwork
Acquired accurate orders, prepare all appropriate side orders and desserts, and deliver quality food
Delivered timely, efficient, and friendly service
Secretary/Treasurer
Woodbury Church Of God
12.2018 - 06.2020
Ensured all church invoices were paid and recorded accurately
Assisted with processing payroll
Produced monthly reports regarding church budget
Created all documents and bulletins
Managed social media accounts
Organized previous years of financial statements
Student Teacher
Hollidaysburg Junior High School
08.2011 - 12.2011
Taught college prep classes and co-taught learning support classes
Created lesson plans based on state standards
Utilized various teaching methods and activities to keep all students engaged
Kept accurate records
Fostered student-teacher relationships
Communicated with parents regarding their child's progress
Learning Department Intern
Sheetz Corporate Office
11.2008 - 09.2009
Compiled and analyzed data to produce reports
Sorted and organized files, spreadsheets, and reports
Edited documents to keep company materials free of grammar errors
Input data into spreadsheets and databases
Maintained accurate data in Learning Management System (LMS)
Supported with creating project marketing materials
Education
Bachelor of Arts - History/Secondary Education
Saint Francis University
Loretto, PA
12.2011
High School Diploma -
Central High School
Martinsburg, PA
06.2008
Skills
Data Entry
Remote Work
Proofreading
Microsoft Excel
Customer Relations
Meeting Minutes
Administrative Support
Quick Learner
Email And Phone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Where you stumble and fall, there you discover the gold.