Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Robert Meyer

Mount Kisco,NY

Summary

Dynamic leader with a proven track record at Dunkin' Donuts Franchising, enhancing operational efficiency and spearheading product development. Expert in management and production coordination, I excel in staff supervision and customer service, significantly boosting revenue and brand awareness. Skilled in implementing strategies that maximize profitability and team productivity.

Overview

23
23
years of professional experience
1
1
Certification

Work History

General Manager of Food Service

Dunkin' Donuts Franchising
New Hyde Park, NY
01.2021 - Current
  • Oversaw product development initiatives from concept through completion stages.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Trained employees on duties, policies and procedures.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

OWNER

FASHION EMBELLISHMENT STUDIO
New York, NY
05.2014 - Current
  • Overseas manufacturer of novelty trims and embellishments, produced in Guangzhou, China.
  • Working directly with designers to provide them with trims.
  • Purchase trims in the Chinese market for resale to domestic customers.
  • Developed and implemented successful sales strategies to meet business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Executed performance reviews to encourage improved productivity for team members.
  • Delegated work to staff, setting priorities and goal
  • Guided management and supervisory staff to promote smooth operations.
  • Oversaw product development initiatives from concept through completion stages.
  • Tracked monthly sales to generate reports for business development planning.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.

General Manager of Food Service

Dunkin' Donuts Franchising
Amityville, NY
12.2018 - 01.2021
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Implemented cost control measures to reduce expenses and increase profitability.
  • Distributed food to service staff for prompt delivery to customers.
  • Trained new employees to perform duties.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.

MANAGER

NEW YORK EMBROIDERY STUDIO
New York, NY
01.2002 - 04.2014
  • Managed a large domestic and overseas embellishment company of over 50 employees
  • Coordinated maintenance of machinery such as multihead embroidery machine, laser cutting machine, novelty stitching machines, and pleating machines for production of products
  • Traveled frequently to China and India for production of trims for multiple companies such as Ralph Lauren, Coach Handbags, and Tory Burch

Education

Queens College
Flushing, NY

Skills

  • Management
  • Production coordination
  • Sales
  • Pricing for profitability
  • Communication liaison
  • Staff supervision
  • Customer service

Hobbies and Interests

  • Outdoor activities, such as hiking and fishing
  • Indie movies
  • Contemporary music

Certification

  • Food Safe Certified in Multiple Counties

Timeline

General Manager of Food Service

Dunkin' Donuts Franchising
01.2021 - Current

General Manager of Food Service

Dunkin' Donuts Franchising
12.2018 - 01.2021

OWNER

FASHION EMBELLISHMENT STUDIO
05.2014 - Current

MANAGER

NEW YORK EMBROIDERY STUDIO
01.2002 - 04.2014

Queens College

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Robert Meyer