Work History
Summary
Overview
Education
Skills
References
Education and Training
Timeline
SeniorSoftwareEngineer

Keri Fish

Kyle,TX

Work History

Bartender

Crossroads Saloon and Restaurant
Fredericksburg, TX
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Developed good working relationships with fellow employees through effective communication.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Performed opening and closing duties including restocking supplies.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Greeted frequent visitors by name and explained new promotions.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.

Regional Manager

Costco Wireless Kiosk
San Antonio, TX
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Organized promotional events in order to drive sales volume in the district's stores.
  • Cultivated positive rapport with associates and team leadership.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Resolved customer complaints regarding sales and service.

Office Administrative Assistant

Babcock Dermatology
San Antonio, TX
  • Greeted visitors and responded to inquiries in a professional manner.
  • Prepared outgoing mailings using postage meter machine.
  • Responded promptly to customer inquiries via email or phone.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Organized and maintained filing systems, both paper and electronic.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Facility Manager

Youth Habitat of Texas
Kerrville, TX

Patient Access Associate

R1 Rcm
02.2025 - Current
  • Assist patients with registration and insurance verification processes.
  • Assist with scheduled appointments for multiple departments efficiently (Same day add-ons, Direct admits, sleep studies, labor and delivery).
  • Collaborate with clinical staff to ensure seamless patient flow and access.
  • Assist with new hire training when tasked to do so.
  • Daily collection of patients residuals.
  • Continuous education of policy and procedures for R1 RCM through monthly modules.

Facility Manager

Commercial Laundry Co
Gulf Shores, Alabama
03.2021 - 11.2024
  • Received and sorted laundry items for cleaning
  • Operated/loaded washing machines, dryers, and other laundry equipment while ensuring ALL companies linens stayed tagged on the correct carts
  • Folded, bagged, and inspected clean linen during folding process
  • Ensured facility was clean and organized at all times. Included but not limited to cleaning lint screens, cleaning dryer heating elements, etc
  • Inventory control. Orderd/unpacked items/products needed for the facility
  • Managed time efficiently to meet tight deadlines.
  • Provided assistance to other team members when required
  • Identified any issues related to machinery breakdowns or malfunctions.
  • Transported laundry to clients on pick-up/drop-off service
  • Produced and maintained billing in QB for services provided to clients

Personal Assistant to the Owner

Atlas API Training
Gulf Shores, Alabama
06.2018 - 03.2021
  • Performed general office duties such as photocopying, scanning documents.
  • Provided administrative support such as preparing letters, memos, faxes.
  • Maintained updated records of all financial transactions conducted by the owner.
  • Provided assistance in resolving customer complaints or issues escalated by owner.
  • Handled confidential documents with discretion when required by the Owner.
  • Assisted in developing strategies to improve efficiency and productivity of business operations.
  • Updated contact lists of vendors, suppliers and customers on behalf of the Owner.
  • Organized filing systems and databases to store data related to the Owner's business activities.
  • Responded promptly to inquiries from clients or team members regarding projects handled by the owner.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Summary

Dynamic Facility Manager with a proven track record at Commercial Laundry Co, excelling in employee supervision and operations oversight. Familiar with equipment maintenance and adept at leadership, ensuring efficient team performance and client satisfaction. Skilled in billing and customer issue resolution, demonstrating a commitment to excellence and operational success. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and forming strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

2026
2026
years of professional experience

Education

High School Diploma -

Lockhart High School
05-1990

Skills

  • Employee supervision and task delegation
  • Employee hiring
  • Leadership and supervision
  • Equipment maintenance
  • Personnel/operations oversight
  • Billing, A/P, A/R
  • Handled customer issues

References

References available upon request.

Education and Training

other

Timeline

Patient Access Associate

R1 Rcm
02.2025 - Current

Facility Manager

Commercial Laundry Co
03.2021 - 11.2024

Personal Assistant to the Owner

Atlas API Training
06.2018 - 03.2021

High School Diploma -

Lockhart High School

Bartender

Crossroads Saloon and Restaurant

Regional Manager

Costco Wireless Kiosk

Office Administrative Assistant

Babcock Dermatology

Facility Manager

Youth Habitat of Texas

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