Keri Goble
Reno,NV
Summary
Experienced Office Management and Administration Professional with 6+ years of increased responsibility managing business functionality, and providing utmost confidentiality. A highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational and technical business acumen. Works effectively with cross-functional teams and outside departments in ensuring operational excellence.
Overview
8
8
years of professional experience
Work History
Ski & Snowboard Team Administrative Manager
Palisades Tahoe
08.2021 - Current
- Coordinate the creation, testing, sale and fulfillment of department specific products
- Responsible for all Itinerary and Billing Corrections for 1,700+ athletes registrations
- Manage a team of 6 administrative assistants who oversee all HR Policy Compliance, Payroll Processing, and Team training/travel for 350+ employees and 1700+ athletes
- Monitor Daily, Weekly, Monthly, and Yearly Sales & Labor for season to-season budgeting
- Ensure the highest quality of customer service for all guests
Ski & Snowboard School Administrative Assistant
Palisades Tahoe
01.2019 - 08.2021
- Supported daily operations by monitoring radio calls and connecting guests with groups
- Assisted with Ski School sales, cancellations, and modified existing orders within the company sales system to reflect real-time schedule changes
- Responsible for all payroll process for roughly 160+ employees
- Developed training tools and tutorial videos for employee training
- Processed and tracked both Employee Onboarding, Offboarding and all other HR Policies for the department
Seasonal Administrative & Store Front Manager
Adrift Tahoe, LLC
06.2018 - 07.2021
- Main point of contact for vendor communications and placing orders
- Provide and upbeat point of view and communication for staff and customers
- Daily data entry and bookkeeping
- Create staff schedules and organize and distribute payroll
- Daily operations also include constant manual labor and unyielding customer service attention
Business Manager
HeyChef!, LLC
06.2017 - 12.2018
- Responsible for managing functionality of all departments for this family-owned, local business: HR, Employee Management, Website Management, Accounting Entry, Customer Service, Project Management, Social Media, Clerical Aspects, Credits & Billing Department, Communications, and Event & Food Service
- Maintain valuable relationships with staff as their team leader to ensure the best work environment
- Ensure polished professionalism of the highest quality to all clients for upmost customer satisfaction
- Communicate and resolve customer issues in order to finalize invoice payment
Assistant Project Manager/ Credits
School Specialty, Inc
05.2016 - 06.2017
- Provide administrative support, focusing on the development, maintaining and finalizing new projects
- Uphold consistent communication specific to each individual project with all involved parties
- Practice optimal upkeep of fluctuating details and reports through the means of multiple excel files
- Finalize customer preferences, place supply orders, and coordinate installation processes with all parties
- Communicate and resolve customer issues to finalize invoice payment, issue credits, and confirm bank references for new customers
Skills
- High Attention to Detail for Accuracy
- Large Bandwidth for Multitasking
- Calm/Patient while giving and receiving instruction
- Generally Adaptive by Nature
- Broad Software Knowledge to include but not limited to: Workday/Kronos, RTP, Inntopia, Microsoft Office (with focus on Excel), and Quickbooks
references
Eric Garayoa
Director of Teams
egarayoa@palisadestahoe.com
530.386.5015
Vivi Misiewicz
Mountain Sports Administrative Manager
vmisiewicz@palisadestahoe.com
230.954.5420
Timeline
Ski & Snowboard Team Administrative Manager
Palisades Tahoe
08.2021 - Current
Ski & Snowboard School Administrative Assistant
Palisades Tahoe
01.2019 - 08.2021
Seasonal Administrative & Store Front Manager
Adrift Tahoe, LLC
06.2018 - 07.2021
Business Manager
HeyChef!, LLC
06.2017 - 12.2018
Assistant Project Manager/ Credits
School Specialty, Inc
05.2016 - 06.2017
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