Summary
Overview
Work History
Education
Skills
Timeline
Generic
Keri Hinkle

Keri Hinkle

Wichita,KS

Summary

Dynamic Office Coordinator for a Home Health & Hospice agency with extensive medical office experience and a proven track record in patient care and administrative efficiency. Skilled in EMR systems and customer service, I excel at enhancing operational workflows and ensuring compliance, contributing to improved patient outcomes and team collaboration.

Overview

12
12
years of professional experience

Work History

Office Coordinator

Enhabit Home Health & Hospice
Wichita, KS
08.2021 - Current
  • Greet guests courteously and professionally announce their arrival.
  • Answer the telephone for the office; ensuring proper screening and communicating calls appropriately.
  • Receive and process accounts payable timely.
  • Assist in the recruitment of new employees, setting up interviews and providing new applicants with necessary information.
  • Lead and oversee the orientation process for new employees and contract workers.
  • Establish and maintain employee worker profiles; ensuring all required information is accurate and in good standing; including worker renewables, clinical licensure and HR logs.
  • Complete self-audit of all worker profiles within the assigned branch; field, back office and sales staff.
  • Ensure compliance of all activities associated with workplace health and safety.
  • Maintained accurate patient records for proper tracking of patient history and treatment.
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provides first-tier troubleshooting of mobile equipment issues and work with IT Support or software help to resolve any problems requiring further assistance.

Administrative Services Outpatient

Midwest Center For Wound Healing
Wichita, KS
12.2018 - 08.2021
  • Greet guests and maintain lobby.
  • Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Unit Assistant

Wesley Medical Center
Wichita, KS
01.2013 - 10.2018
  • Coordinated nursing with other services to promote continuity of total regimen of care.
  • Maintained accurate patient records, enabling informed decision-making by healthcare professionals.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient's current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Developed and maintained courteous and effective working relationships.

Certified Nursing Assistant

HCR ManorCare
Wichita, KS
05.2013 - 12.2013
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Documented patient information and care activities in electronic health record.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

High School Diploma -

Haysville High School
Haysville, KS
05-2005

Skills

  • EMR systems
  • Customer service
  • Multitasking and organization
  • Accounts payable
  • Medical office experience
  • Patient care
  • Medical records
  • Patient scheduling
  • Administrative assistance

Timeline

Office Coordinator

Enhabit Home Health & Hospice
08.2021 - Current

Administrative Services Outpatient

Midwest Center For Wound Healing
12.2018 - 08.2021

Certified Nursing Assistant

HCR ManorCare
05.2013 - 12.2013

Unit Assistant

Wesley Medical Center
01.2013 - 10.2018

High School Diploma -

Haysville High School

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