Summary
Overview
Work History
Education
Skills
Awards and Achievements
Timeline
Generic

KERI KNUTSON

Medical Administrative Assistant
Des Moines,IA

Summary

Utilize past health care experiences to meet and exceed VA goals to provide the best care and
outcomes for Veterans. To assist the health care team to deliver quality, cost effective health care
that allows Veterans to achieve their highest quality of life possible. I have 26 years of healthcare
experience, 14 years of these have been with Veteran Affairs Central Iowa Health Care System and look forward continuing to expand my knowledge and skills within VACIHCS to enable personal and professional growth.

Overview

3
3
years of post-secondary education
24
24
years of professional experience

Work History

Medical Instrument Technician

Veteran Affairs Central Iowa Healthcare System
Des Moines , IA
2016.10 - Current
  • GS -7
  • Routinely check crash carts and check blood sugars. Participate as a RRT Responder.
  • Report rhythm changes and arrhythmias to ordering provider
  • Operation of specialized monitoring equipment, MUSE, I-Rhythm, MARS
  • Review previous EKG's for comparison to current EKG
  • Knowledge of critical value EKG criteria, Enter critical value note
  • Take corrective Action, including reapplication of electrodes
  • Ability to operate equipment to perform standard and routine highly specialized procedures, to include, but not limited to EKG's, Holter monitoring ZIO Patch, and exercise stress testing.
  • Monitor patient for adverse reactions and take appropriate action
  • Knowledgeable of universal precautions and sterilization techniques and ability to follow CDC guidelines in cleaning equipment. Recognizes special patient needs such as disabilities, impaired mobility and complicating medical conditions to prepare and position patient for prescribed procedure.
  • Knowledgeable of typical patient reactions and signs of distress including ability to recognize, report and treat potentially lethal arrhythmias. Knowledgeable of common equipment settings and standardized procedures plus knowledge of common errors and corrective measures.
  • Ability to modify procedures/positions to obtain correct results with patients with complicating conditions such as amputations, Parkinson's disease, structural defects, and scar tissue.

Advanced Medical Support Assistant

VA MEDICAL CENTER/ VHACIH
DES MOINES , IA
2007.10 - 2016.10
  • Function as Administrative Support team member using multiple VA computer system/database such
  • as CPRS, Vista, Vista Imaging, VSE,Vet Link, ICB, Excel, and Outlook to process, complete, and verify
  • Providers order, schedule appointment, complete pre-registration, consult track, recall reminders ,EWL
  • monitoring. Provide encounter form, health summaries and other required forms to clinicians for each
  • clinic visit. Manage high volume multiple clinic check in processes. Telephone management skills,
  • retrieving voice mail hourly. Maintain consistent communication with clinic nurse and providers to
  • improve overall Specialty Clinic team function to improve Veteran service and outcome. Typing at
  • least 40 wpm.
  • · Effective and efficient communication with patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; participating and providing input in problem solving on operational issues or procedures in team meetings. Communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team.

Advanced Certified Nursing Assistant

Presbyterian Homes - Mill Pond Care Center
Ankeny , IA
2006.05 - 2007.05

I delivered patient care according to Plan of Care under the direction of nursing staff and job
description/state guidelines for CNAs as part of a healthcare team. To include working both Skilled
nursing floor and CNF. Assisting resident with all ADL's as well as assisting nursing staff to monitor
vital signs, wound care and/or wound drains. I also assisted in the business office as an accounting
clerk as needed.

Advanced Certified Nursing Assistant

Sunny View Care Center
Ankeny , IA
1999.02 - 2006.05

I delivered patient care according to Plan of Care under the direction of nursing staff and job
description/state guidelines for CNAs as part of a healthcare team. To include working both Skilled
nursing floor and CNF. Assisting resident with all ADL's as well as assisting nursing staff to monitor
vital signs, wound care and/or wound drains. I also assisted in the business office as an accounting
clerk as needed.

Front and Back Office Medical Assistant

Diagnostic And Critical Medicine
Des Moines , IA
1995.06 - 1997.03

I performed all administrative front office duties, including triaging high volume phone calls, verify insurance, confirming accuracy of patient demographics. Working back office I would room patients for the physician, completing any ancillary needs the
physician may have required to include, monitoring vital signs, perform phlebotomy for necessary
labs, perform EKGs. I also assisted with minor in office procedures.

Education

Certified Medical Office Assistant - Healthcare

National Education Center
West Des Moines, IA
1993.10 - 1994.12

Advanced Certified Nursing Assistant - Healthcare

DMACC
Ankeny, IA
1999.05 - 2001.06

Skills

    Customer service

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Awards and Achievements

VISN 23 GOLD STAR PACT TEAM MODEL/ HCV

6/17/2015

EKG Process Improvement /SME

Dean's List

4.0 GPA

Timeline

Medical Instrument Technician

Veteran Affairs Central Iowa Healthcare System
2016.10 - Current

Advanced Medical Support Assistant

VA MEDICAL CENTER/ VHACIH
2007.10 - 2016.10

Advanced Certified Nursing Assistant

Presbyterian Homes - Mill Pond Care Center
2006.05 - 2007.05

Advanced Certified Nursing Assistant - Healthcare

DMACC
1999.05 - 2001.06

Advanced Certified Nursing Assistant

Sunny View Care Center
1999.02 - 2006.05

Front and Back Office Medical Assistant

Diagnostic And Critical Medicine
1995.06 - 1997.03

Certified Medical Office Assistant - Healthcare

National Education Center
1993.10 - 1994.12
KERI KNUTSONMedical Administrative Assistant