Keri Lickfeld
Buffalo,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Aurora Cares, LLC dba Tara Cares
Orchard Park, NY
07.2003 - Current
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors, managers, Co-CEO’s and CFO
- Typed drafts, memos, and emails at 60 wpm, prepares weekly reports for management
- Trained multiple receptionists as well as administrative assistants during periods of company expansions to ensure strict adherence to company policies
- Developed new filing and organizational practices
- Maintained utmost discretion when dealing with sensitive topics
- Managed travel and expense reports for team members
- Process daily, weekly and monthly reports for multiple members of company
- Maintain CMS records for accuracy and timely submission
- Record, transcribe, and distribute meeting minutes
Receptionist
Allstate Insurance
West Seneca, NY
08.2000 - 07.2003
- Opened, sorted, and distributed incoming messages and correspondence throughout office
- Purchased and maintained office supply inventories, carefully adhering to $4,000 annual budget
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Education
High School Diploma -
West Seneca East High School
West Seneca, NY06.1998
Skills
- Customer service
- Computer skills
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Microsoft Office Suite
- Professional communication
- Scheduling and calendar management
- Dedicated team player
Timeline
Administrative Assistant
Aurora Cares, LLC dba Tara Cares
07.2003 - Current
Receptionist
Allstate Insurance
08.2000 - 07.2003
High School Diploma -
West Seneca East High School