Keri Lickfeld
Buffalo,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Aurora Cares, LLC dba Tara Cares
07.2003 - Current
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors, managers, Co-CEO’s and CFO
- Typed drafts, memos, and emails at 60 wpm, prepares weekly reports for management
- Trained multiple receptionists as well as administrative assistants during periods of company expansions to ensure strict adherence to company policies
- Developed new filing and organizational practices
- Maintained utmost discretion when dealing with sensitive topics
- Managed travel and expense reports for team members
- Process daily, weekly and monthly reports for multiple members of company
- Maintain CMS records for accuracy and timely submission
- Record, transcribe, and distribute meeting minutes
Receptionist
Allstate Insurance
08.2000 - 07.2003
- Opened, sorted, and distributed incoming messages and correspondence throughout office
- Purchased and maintained office supply inventories, carefully adhering to $4,000 annual budget
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Education
High School Diploma -
West Seneca East High School
West Seneca, NY06.1998
Skills
- Customer service
- Computer skills
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Microsoft Office Suite
- Professional communication
- Scheduling and calendar management
- Dedicated team player
Timeline
Administrative Assistant
Aurora Cares, LLC dba Tara Cares
07.2003 - Current
Receptionist
Allstate Insurance
08.2000 - 07.2003
High School Diploma -
West Seneca East High School
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