Keri Lucas
Phoenix,AZ
Summary
Detail-oriented Manufacturing Operator with expertise in quality assurance and safety compliance. Skilled in inspecting products, optimizing production flow, and collaborating within teams to enhance efficiency.
Overview
23
23
years of professional experience
Work History
Manufacturing Operator
WL Gore & Associates
Phoenix, az
11.2022 - Current
- Operated manufacturing machinery to support production of quality materials.
- Loaded raw materials into processing machines to ensure continuous production flow.
- Monitored production steps for efficiency and ensured safety compliance.
- Inspected finished products for defects or deviations from specifications before the next production steps.
- Collaborated with team members to streamline production flow.
- Recorded production information accurately for reports.
- Loaded raw materials into processing machines to ensure continuous production flow. into hoppers for processing by the machines.
Liquor Manager
Safeway
Glendale, Arizona
11.2013 - 11.2022
- Managed inventory levels for liquor products to keep stock available.
- Trained staff on proper handling and storage of alcoholic beverages.
- Created promotional displays to boost customer interest and sales.
- Worked with vendors to negotiate pricing and product selection.
- Used loss prevention strategies to reduce shrinkage in liquor department.
- Completed weekly inventories to track usage trends across beer, wine, spirits, mixers.
- Maintained cleanliness, organization, storage, and sanitation for food and beverage products to support quality.
Front End Manager
Safeway
Flagstaff, Arizona
05.2003 - 10.2012
- Oversaw daily operations of front-end staff and customer service processes.
- Trained new employees on policies, procedures, and customer interaction techniques.
- Resolved customer complaints promptly to maintain satisfaction and loyalty standards.
- Scheduled staff shifts to ensure adequate coverage during peak business hours.
- Monitored front-end performance metrics to identify areas for improvement and training needs.
- Managed customer complaints and rectified issues to complete satisfaction.
- Resolved technical issues related to the front end development process.
- Oversaw shelf inventory and customer-focused loss prevention strategies.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
Education
High School Diploma -
Coconino High School
Flagstaff, AZ06-1986
Skills
- quality assurance
- problem solving
- Clean room operations
- Assembly and production
- Workplace safety
Timeline
Manufacturing Operator
WL Gore & Associates
11.2022 - Current
Liquor Manager
Safeway
11.2013 - 11.2022
Front End Manager
Safeway
05.2003 - 10.2012
High School Diploma -
Coconino High School