Keri Mahanes

Experienced Veterinary Assistant with a strong background in emergency care, patient triage, and assistance with exams, procedures, and diagnostic imaging. Skilled in administering medications, providing compassionate care, managing inventory, and assisting with euthanasia and post-mortem care with sensitivity and respect. Proficient in restraining animals, performing post-operative care, and ensuring a clean and safe environment. Adept at reducing patient stress through calming techniques, and maintaining high standards of hygiene and organization. Committed to providing excellent care and supporting team training to improve clinic efficiency.

Supported patient care through examinations, surgeries, and diagnostic procedures, while maintaining cleanliness and sanitation of exam areas, equipment, and kennels. Responsibilities also included managing inventory, ordering supplies, organizing storage areas, and training new veterinary assistants. Handled patient intake, discharge, follow-up communications, and educated clients on preventive care services. Ensured smooth surgical procedures by preparing surgical suites. Maintained sterilization protocols and assisted with euthanasia procedures compassionately. Updated client records and processed new patients using standardized registration systems.

Ensured the well-being of up to 25 dogs in a fast-paced boarding facility by maintaining clean, safe environments through regular sanitization of kennels and play areas. I effectively managed dogs of various breeds and sizes, adapting care based on each dog's unique needs and conducting temperament evaluations to ensure safety. Utilizing positive reinforcement, I addressed behavior issues while keeping dogs engaged in activities. As well as providing excellent customer service, assisting pet owners with services, costs, and special needs, while managing administrative tasks such as scheduling, updating records, and processing payments.

Experienced in customer service and pet care, I provided personalized assistance to pet owners, helping them select the right products for their pets' needs and educating them on proper care techniques. I managed grooming appointment scheduling, optimized team productivity, and maintained organized inventory to ensure smooth store operations. Additionally, I handled transactions efficiently and contributed to a welcoming environment for both customers and animals. By staying current on industry trends and conducting research on various pet species, I provided accurate information to prospective adopters. I also organized successful adoption events, connecting pets with loving homes.