Organized and dependable candidate with good business and financial acumen and experience in various environments. Decisive with proven success providing administrative support and oversight for efficient operations. Exceptional attention-to-detail with Microsoft Office, Word, Excel and Adobe proficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Temporary Office Manager
Royal Bodies & Repair
03.2024 - Current
Coordinate sales of Catering Bodies and connect customers with the proper dealership for chassis purchases.
In charge of company finances, payroll, and employee-related topics.
Use Quickbooks to manage finances.
Implement manufacturing and inventory software to track the flow and costs of both purchased and manufactured parts.
Establish workflow processes, monitor daily productivity, and implement modifications to improve the overall performance of personnel.
Fleet Coordinator/Warranty Admin
Gabrielli Truck Rental & Leasing
11.2022 - 03.2024
Answer after-hours service line to document, dispatch, and coordinate repairs or towing for leasing unit breakdowns
Provide troubleshooting and over-the-phone diagnostics to minimize time during service events
Perform administrative tasks such as updating daily reports and updating unit information within the fleet management software
Audit work orders for missed billable opportunities, proper write-ups, to ensure all parts were billed properly, and potential warranty opportunities.
Review warranty claims for submission and post warranty claim payments from manufacturers such as Mack/Volvo, Hino, Isuzu, and Kenworth.
Lane Server
Bowlero Corp
12.2021 - 11.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales significantly by upselling higher-end products to customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Office Manager
Royal Bodies and Repair
08.2018 - 05.2022
Coordinated sales of Catering Bodies and connected customers with the proper dealership for chassis purchases.
In charge of company finances, payroll, and employee-related topics.
Use Quickbooks to manage finances.
Implemented manufacturing and inventory software to track the flow and costs of both purchased and manufactured parts.
Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
Direct Service Professional (DSP) at Family Residences And Essential Enterprises Inc. (F.R.E.E)Direct Service Professional (DSP) at Family Residences And Essential Enterprises Inc. (F.R.E.E)