Keri McCoy
Omaha,NE
Summary
Driven Payroll Specialist offering a career spent preparing journal entries and assisting with data auditing. Highly proficient in ADP payroll processing. Responsible employee known for solving problems and building interdepartmental relationships.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
28
28
years of professional experience
Work History
Payroll Specialist
PrimeTime Healthcare
10.2020 - Current
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Generated reports detailing hours worked by department, location, employee type as requested by management.
- Responded promptly to requests from external auditors during audits.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Supported payrolls, driving timely and accurate payment of employee wages.
Secretary/ Athletic Secretary
Omaha Public Schools
02.2009 - 09.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assistant Manager
Southroads Dental
12.1996 - 01.2002
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
Education
High School Diploma -
Bryan High School
Omaha, NE05-1996
Skills
- New employee processing
- Microsoft applications
- Payroll policies and procedures
- New hire processing
- Time sheet review
- Meeting deadlines
- Attention to Detail
- Data entry proficiency
Timeline
Payroll Specialist
PrimeTime Healthcare
10.2020 - Current
Secretary/ Athletic Secretary
Omaha Public Schools
02.2009 - 09.2020
Assistant Manager
Southroads Dental
12.1996 - 01.2002
High School Diploma -
Bryan High School
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