Keri Morton
Wichita Falls,TX
Summary
Insurance Coordinator offering more than 20+ years of experience within fast-paced, high volume environments. Highly competent in efficiently verifying, coordinating and processing insurance payments. Skilled in quickly resolving issues and liaising between insurance providers, companies and policyholders. Expertise in office administration, records management and leadership. Offering dynamic organizational skills and attention to detail.
Overview
29
29
years of professional experience
Work History
Insurance Coordinator
Texas Medical Allergy Chiropractic
08.1995 - Current
- Maintained confidentiality of patient finances, records, and health statuses.
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
- Contributed positively to team morale by consistently demonstrating a collaborative attitude and willingness to support colleagues.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Verified insurance and communicated coverage to staff and patients.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Education
High School Diploma -
Burkburnett High School
Burkburnett, TX05.1979
Skills
- Organizing and Prioritizing Work
- Attention to Detail
- Medicare and Medicaid knowledge
- Policy analysis
- Patient Rapport
- Decision-Making
- Insurance processes
- Insurance Coverage Verification
- Customer Service
- Team building
Timeline
Insurance Coordinator
Texas Medical Allergy Chiropractic
08.1995 - Current
High School Diploma -
Burkburnett High School
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