Open To Work
Keri PATTON
Renton,WA
Work Preference
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Senior Admissions Advisor
UEI College
03.2024 - Current
- Conducted informational sessions to educate potential applicants about program offerings and benefits.
- Collaborated with academic departments to facilitate student enrollment and course selection.
- Utilized CRM systems to track applicant progress and maintain accurate records.
- Developed customized admission plans for diverse student populations, ensuring their unique needs were met throughout the process.
- Managed a caseload of prospective students, guiding them through the entire admissions lifecycle from initial inquiry to enrollment.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Provided resources to support students in achieving career goals.
- Advocated for students to access available resources.
Personal Assistant
Yohana
12.2021 - 12.2023
- Maintained confidential files and sensitive information securely, upholding organizational data protection standards.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Accomplished project deadlines by assisting with task completion whenever required.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Improved organizational culture, initiated wellness program that promoted work-life balance.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Provided emotional support and companionship to clients.
- Cultivated relationships with customers, providing product knowledge and generating brand loyalty.
Director of Admissions
Wa Tech University
07.2020 - 11.2021
- Developed and implemented strategic recruitment initiatives to enhance enrollment growth.
- Collaborated with academic departments to align program offerings with student interests.
- Evaluated and updated admissions policies to reflect best practices in higher education recruitment.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Increased enrollment rates by developing and implementing strategic recruitment initiatives.
Administrative Support Officer
Jonas Group
10.2019 - 06.2020
- Managed scheduling and coordination of meetings, ensuring efficient use of time and resources.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparation of reports and presentations, ensuring accuracy and clarity.
Associate Director of Admissions
Cortiva Insitute
09.2018 - 09.2019
- Led strategic recruitment initiatives, enhancing applicant engagement and conversion rates.
- Developed and implemented data-driven admissions strategies to optimize enrollment processes.
- Explained admissions processes, educational programs, financial assistance, and student services to potential students.
- Completed approximately 100 phone calls a day to generate prospective students and guide students through admissions process.
- Analyzed admission trends and metrics to inform decision-making and process improvements.
Logistic Project Coordinator
Chipman Relocation & Logistics
08.2015 - 09.2018
- Coordinated logistics operations to ensure timely delivery of goods and services across multiple projects.
- Managed communication between clients, vendors, and internal teams to streamline project workflows.
- Developed project timelines and milestones to enhance efficiency and accountability in logistics processes.
- Implemented process improvements that reduced delays and optimized resource allocation for logistics projects.
Education
Bachelor of Arts - Business Management
IADT
Seattle, WA03-2009
Skills
- Admissions expertise
- Effective leadership
- CRM software experience
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Relationship development
- Time management abilities
- Professional demeanor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Admissions Advisor
UEI College
03.2024 - Current
Personal Assistant
Yohana
12.2021 - 12.2023
Director of Admissions
Wa Tech University
07.2020 - 11.2021
Administrative Support Officer
Jonas Group
10.2019 - 06.2020
Associate Director of Admissions
Cortiva Insitute
09.2018 - 09.2019
Logistic Project Coordinator
Chipman Relocation & Logistics
08.2015 - 09.2018
Bachelor of Arts - Business Management
IADT