Keri Talmadge
Baltimore,MD
Summary
Dynamic professional with a proven track record at Member First Credit Union, excelling in multitasking and problem-solving. Enhanced customer satisfaction through efficient transaction management and staff training. Dependable and responsible, I effectively supported diverse learners at BCPS, implementing IEPs to foster academic success and social integration.
Overview
4
4
years of professional experience
Work History
Additional Adult Assistant
BCPS
Baltimore, MD
08.2023 - 01.2025
- Facilitated communication between educators, students, and parents to enhance learning support.
- Monitored student behavior and academic performance to ensure a positive educational environment.
- Assisted in implementing individualized education plans (IEPs) for diverse learner needs.
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Provided one-on-one support for students with special needs, ensuring their academic success and social integration.
Bank Teller Supervisor
Memeber First Credit Union
Baltimore, MD
07.2021 - 04.2022
- Supervised daily operations of teller team, ensuring compliance with policies and procedures.
- Trained new tellers on systems, processes, and customer service best practices.
- Monitored transactions for accuracy, resolving discrepancies efficiently to maintain high service standards.
- Implemented workflow improvements that enhanced transaction processing times and customer satisfaction.
- Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
Education
High School Diploma - undefined
Kenwood High School
Baltimore, MDSkills
- Multitasking
- Positive
- Problem-solving
- Dependable and responsible
Timeline
Additional Adult Assistant
BCPS
08.2023 - 01.2025
Bank Teller Supervisor
Memeber First Credit Union
07.2021 - 04.2022
High School Diploma - undefined
Kenwood High School