Summary
Overview
Work History
Education
Skills
Certification
Timeline
SeniorSoftwareEngineer
Keri Thompson

Keri Thompson

Executive Administrative Assistant
Norman,OK

Summary

Experienced Administrative Professional seeking an Executive Administrative Assistant role in the private sector. Skilled in calendar management, Microsoft Office, staff onboarding, and confidential recordkeeping, with 14+ years of supporting executives and streamlining office operations. Recognized for being detail-oriented, efficient, and dependable while contributing to organizational success and team growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Assistant / Office Administrator

Lighthouse OJA Level E Group Home
Norman
03.2011 - 07.2025
  • Entrusted as second-in-command in the Director’s absence, making operational and compliance decisions affecting staff, residents, and contractual obligations with OJA.
  • Oversaw the medication management platform (Carasolva): processed medication changes, dosages, and staff shift sign-offs; conducted daily med counts to eliminate discrepancies and documented all variances through incident reports for accountability.
  • Sent personalized caseworker updates on resident progress, including incident report trends, therapy engagement, academic performance, and classroom behavior; scheduled and led interdisciplinary meetings with OJA supervisors, caseworkers, therapists, teachers, and staff when further intervention was needed.
  • Created and implemented tracking systems previously missing: Key checkout/return log to ensure accountability and avoid costly rekeying; CPR certification tracker to prevent expirations; restraint authorization & training log to maintain OJA compliance.
  • Assisted with annual OJA and DHS audits, addressing resident and facility compliance items; ensured corrective actions were completed within required timeframes and submitted documentation to appropriate officials.
  • Supported internal investigations by documenting incidents, gathering reports, and ensuring timely corrective action. Conducted regular resident room checks to detect and remove prohibited items (e.g., vapes, contraband), proactively reducing risk of future incidents.
  • Monitored critical incidents and medical visits: ensured 24-hour nurse follow-up after restraints, and filed DHS reports within 24 hours for injuries, overdoses, or emergency medical care—safeguarding licensure and program continuity.

Legal Assistant

Virgin Law Firm
Norman
03.2011 - 08.2019
  • Conducted legal research and prepared case files for municipal and district proceedings.
  • Drafted and proofread pleadings, contracts, and correspondence with high accuracy.
  • Scheduled hearings, depositions, and client meetings; managed attorney calendars and deadlines.
  • Interfaced with clients and court staff with tact, diplomacy, and confidentiality.
  • Prepared monthly reports and maintained databases for case tracking.

Medical Office Administrator

Physician’s Office & Sleep Disorder Center
Oklahoma City
  • Managed patient scheduling, insurance documentation, and physician billing.
  • Supervised office staff and coordinated patient care plans.
  • Prepared medical records and handled transcription, ICD-9 coding, and accounts payable/receivable.

Education

Healthcare Administration - ICD-9 Coding, Medical Transcription, Accounts Receivable/Payable, Microsoft Office

Platt College

Skills

  • Executive Calendar & Schedule Management
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Staff Onboarding
  • Training & HR Support
  • Payroll Processing & Confidential Recordkeeping
  • Compliance Oversight & Policy Enforcement
  • Legal & Medical Administrative Support
  • Case Management & Documentation
  • Customer Service & Client Relations
  • Office Operations & Workflow Coordination
  • Financial Tracking & Budget Support
  • Problem-Solving & Process Improvement
  • Interpersonal & Professional Communication
  • Event & Meeting Planning

Certification

  • Medication Administration Training (MAT) – Dispense and log medications, Carasolva system
  • Certified Notary Public
  • Driver’s License

Timeline

Executive Assistant / Office Administrator

Lighthouse OJA Level E Group Home
03.2011 - 07.2025

Legal Assistant

Virgin Law Firm
03.2011 - 08.2019

Medical Office Administrator

Physician’s Office & Sleep Disorder Center

Healthcare Administration - ICD-9 Coding, Medical Transcription, Accounts Receivable/Payable, Microsoft Office

Platt College