Keri Tolbert
Summary
Certified Ophthalmic Assistant with 21 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in visual field and ocular mobility testing, contributing to patient care and wellness. Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases. Skilled Ophthalmic Technician adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Johns Hopkins, Wilmer Eye Institute
02.2014 - Current
- Documented patient medical history and information utilizing [Software] with commitment to accuracy.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Measured and recorded visual acuity and color vision testing.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Surgical Technician
Seidenberg Protzko
12.2011 - 12.2013
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Projected best-in-class care standards by achieving training initiatives for new surgical team members and aligning [Type] procedures for optimal efficiency.
- Maintained records to document patient medical history and surgical procedure notes.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Worked with vendors for speedy procurement of services and equipment.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
- Kept accurate records of surgeries to maintain patient confidentiality.
Surgical Technician
Parris Castoro Eye And Laser Center
05.2002 - 12.2011
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Kept accurate records of surgeries to maintain patient confidentiality.
- Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Educated patients on expected side effects and discomfort levels post-surgery.
- Maintained records to document patient medical history and surgical procedure notes.
- Projected best-in-class care standards by achieving training initiatives for new surgical team members and aligning [Type] procedures for optimal efficiency.
Front Office Coordinator
Dr. Thant, Oncology Center
05.2000 - 05.2002
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Entered and maintained departmental records in company database.
- Monitored office supplies by checking inventory and placing orders.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Conducted research to assist with routine tasks and special projects.
- Offered technical support and troubleshot issues to enhance office productivity.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Coordinated with human resources department to handle payroll and personnel databases.
- Produced letters and memoranda to inform stakeholders of business decisions.
Monitor Technician
Franklin Square Hospital
04.1998 - 04.2000
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Maintained accurate and detailed records of patient information and treatments.
- Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
- Assisted cardiac nurses with patient care and room preparation for tests.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Transcribed patient results and entered into office electronic recording system.
- Reviewed patient medical history, previous cardiac tests completed and prior surgeries performed.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Education
High School Diploma -
Havre De Grace High School
Havre De Grace, MD06.1995
Skills
- Infection Control Procedures
- Reading Comprehension
- Equipment Calibration
- Patient Information Documentation
- Compliance Issues
- Intraocular Pressure Measurement
- Answering Questions
- Team Meetings
- Patient Examination
- Epic Software
- Ophthalmologist Support
- Electronic Health Records Systems
- Supply Restocking
- Interdisciplinary Care
- Chart Documentation
Certification
- COA - Certified Ophthalmic Assistant
Timeline
Certified Ophthalmic Assistant
Johns Hopkins, Wilmer Eye Institute
02.2014 - Current
Surgical Technician
Seidenberg Protzko
12.2011 - 12.2013
Surgical Technician
Parris Castoro Eye And Laser Center
05.2002 - 12.2011
Front Office Coordinator
Dr. Thant, Oncology Center
05.2000 - 05.2002
Monitor Technician
Franklin Square Hospital
04.1998 - 04.2000
High School Diploma -
Havre De Grace High School
- COA - Certified Ophthalmic Assistant
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