Years experience in peoperty management
Keri Warkentin
Portfolio Supervisor- Residential
Santa Barbara,CA
Summary
- Focused Income Property Manager with background managing residential, multifamily, and commercial property's in Fresno and Santa Barbara, CA Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Directly manage on-site staff, vendor's, and contractors. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success in Santa Barbara, CA.
Overview
20
20
8
8
Portfolio Manager Income Properties
23
23
years of professional experience
Work History
Residential Property Portfolio Manager
Westco Equities
01.2015 - Current
- Responsible for diverse portfolio of properties, with over 1,000 apartment units, single family homes, multi-unit income properties, commercial shopping center.
- Hired,t rained , and supervised over 25 on-site mangers,
- Maintained all clients properties in excellent condition by conducting through property inspections
- Maximized rental income while minimizing expenses through effective planning and control.
- Ongoing management and oversight of service providers and on-site building staff
- Operations & maintenance oversight
- Established and maintained building rules and procedures for tenants, vendors, and outside contractor work
- Updated building policies and procedures in accordance with laws
- Allocated capital expenditure for building improvement projects, repairs, and maintenance.
- Administered annual budget reports and strategic asset plans
- Prepared monthly financial reports, reconciliations and
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Executive Assistant to the Chief Executive Officer
EmCare
- Executive Assistant to CEO and COO, of Nationwide Medical Staffing Company
- Complex calendar management for CEO and COO
- Scheduled cost-effective travel for events and meetings,
- Completed and submitted expense reports
- Handled logistics, catering, agendas, and travel arrangements for meeting
- Event planning for executives and office staff
- Processed charitable contributions
- Updated spreadsheets and databases to track, analyze and report on current sales contracts
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Facilities Manager
The Territory Ahead
01.2009 - 08.2012
- Oversight of property risk management and safety standards
- Ability to provide direction to management and staff within organization
- Ability to understand, interpret, analyze and develop consensus within organizational climate, imposed by agencies with regulatory jurisdiction.
- Supervised staff of 8 in day-to-day activities
- Investigated problems and determined appropriate remedies
- Accounted for building usage and organizational needs when planning maintenance activities
- Drove continuous improvement of processes and systems operation
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Responded to building emergencies and managed repairs
- Evaluated facility operations and personnel for safety and health regulations compliance
- Documented records on pricing, energy consumption and activity reports
- Interviewed, hired and trained qualified maintenance employees
- Created sustainable improvement initiatives for efficient use of energy.
Senior Property Manager
Westco Equities
06.2000 - 01.2009
- Implement and manager individual site business plans including: investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives.
- Provide weekly, monthly, quarterly and/or annual reporting to ownership
- Review and approve all property expenditures with complete adherence to expense budget
- Taking corrective and/or legal action as required to obtain collections/evictions
- Responsible for ensuring implementation of annual rent increases.
- Work with team members to ensure timely preparation of rent ready units to meet demand of market.
- .Monitor aged payable reports to ensure that invoices are being processed and paid timely.
- Responsible for handling and resolving escalated complaints.
- Oversee and review survey programs within assigned portfolio
- Mentored, coached, and supervised 25 onsite team members.
- .Engage in recruiting activities to include sourcing, networking, and selection of onsite team members.
- Prepared Owner's annual budget, scheduled expenditures and collected monthly rent from tenants
- Assessed market data to ascertain prospective development sites
- Administered operations to handle needs of more than 1,00 tenants across 14 property units
On Site Resident Manager
Westco Equities
- Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics.
- Responsible for accurate and timely establishment of rent levels, timely collection and deposit of all rental and other payments due from residents
- Determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
- Ensure partnerships with vendors are executed in manner which provides protection for company.
- Enforce utilization of preferred national vendors to guarantee best pricing or aggregate proven local vendors to leverage pricing in that area
- Show prospective tenants vacancies, with emphasis on property amenities
- Communicate effectively with wide variety of people, from vendors to managers to homeowners and apartment residents
- Prepare lease paperwork and execute it with new tenants
- Prepare and serve legal notices (3-Day Notice to pay rent or quit)
- Address noise complaints, maintenance requests, and address tenant complaint's
- Schedule and conduct move-in and move-out inspections
- Complete dispositions upon tenant vacating.
Leasing Agent
Westco Equities
06.2000 - 05.2005
- Handled tenant communications by quickly responding to requests for maintenance and answering questions or concerns.
- Performed background, reference, and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise,
- Distributed tenant lease renewal notices.
- Toured property with prospective tenants emphasizing desirable property amenities
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Performed background, reference and credit checks as part of screening process of prospective tenants
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Education
Bachelor of Arts - Business Administration
Fresno Pacific University
Property Management
IREM
Institute Of Real Estate Management12.2022
Skills
- Proficient in Yardi, Microsoft Office Suite, Google Suite, virtual meeting platforms (Zoom, and Google Meet), and DocuSign,
- Research City and property management laws, as well as CA Fair housing regulations and ensure compliance to protect property owners
- Portfolio Management
- Account Reconciliation, financial analysis, and report auditing
- Contract Negotiation & Dispute revolution
- Exceptional Oral and Written Communication Skills when working with tenants and owners
- Experience working with diverse communities, section 8 tenants, provide information on services that help low income or newly homeless individuals in CA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Residential Property Portfolio Manager
Westco Equities
01.2015 - Current
Facilities Manager
The Territory Ahead
01.2009 - 08.2012
Leasing Agent
Westco Equities
06.2000 - 05.2005
Senior Property Manager
Westco Equities
06.2000 - 01.2009
Bachelor of Arts - Business Administration
Fresno Pacific University
Property Management
IREM
Executive Assistant to the Chief Executive Officer
EmCare
On Site Resident Manager
Westco Equities
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