Keri Wellborn

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
• Operate slicers and other food preparation equipment.
• Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
• Increased sales of specialty items by offering product samples and sharing knowledge about their unique features.
• Offered product samples to customers, generating additional sales through taste-testing.

• Provided food and drink to 50-100 customers per shift at a fast paced environment
• Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
• Inform restaurant staff about customers’ feedback or requests
• Answered questions from restaurant patrons regarding menu items
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Helped customers locate products and checked store system for merchandise at other sites.

Quality Insurance

• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Enhanced production efficiency by implementing standardized inspection processes and procedures.
• Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
• Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.

Recycling

• Enhanced recycling efficiency by sorting and organizing materials according to type and quality.
• Operated recycling machinery safely to process various types of materials efficiently.
• Optimized material transportation within the facility by using forklifts and other heavy machinery effectively.

Forklift Operator

• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.