Keri Williams
Leland,NORTH CAROLINA
Summary
Experienced with strong background in maintaining safety and security in detention facilities. Utilizes strong communication, crisis management, and conflict resolution skills to ensure safety of detainees and staff and ensure compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Equipped with problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Detention Officer Sergeant
New Hanover County Sheriff's Office
02.2015 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Established positive working relationships and maintained boundaries with resident offenders.
- Supervised and maintained control in a facility with the capacity to house up to 672 inmates.
Medical Technician
Correct Care Solutions
03.2010 - 01.2014
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Administered medications and performed basic and advanced patient assessments in a detention facility with the capacity to house up to 672 inmates.
Nail Technician
Self Employed
01.1991 - 01.2010
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Education
High School Diploma -
South Brunswick High
Brunswick County North Carolina06-1989
Skills
- Patience and tolerance
- Behavioral observation
- Interpersonal/Effective communication
- Record maintenance
- First aid certification
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Detail-oriented
- Documentation skills
- Supervisory skills
- Emergency response
Accomplishments
- Supervised team of 9 staff members and all new hires to the facility.
- Created the Field Training Program which has been copied by numerous other agencies.
- Certified Field Training Officer
- Certified General Instructor
- Certified Jail Officer (National Certification)
Certification
- DOCC- Detention Officer Certification Course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Healthcare benefitsWork from home optionCareer advancementPaid sick leaveFlexible work hours401k matchPaid time offWork-life balancePersonal development programsTimeline
Detention Officer Sergeant
New Hanover County Sheriff's Office
02.2015 - Current
Medical Technician
Correct Care Solutions
03.2010 - 01.2014
Nail Technician
Self Employed
01.1991 - 01.2010
High School Diploma -
South Brunswick High
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