Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
awards
Timeline
Generic
Kerianne Stroh

Kerianne Stroh

Houston,TX

Summary

I view myself as a generous individual, with a deep love for working with people. I am highly skilled at creating a welcoming atmosphere and positive experience for all guests. I have a strong team player attitude, and I am always on the lookout to help whoever is nearby. Even in the busy moments of life, I love the whirlwind that comes with working hard. I am a highly motivated individual with a desire to take on new challenges.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Healthcare Hostess

Sodexo
Houston, TX
03.2023 - Current
  • Answered questions about menu items, specials, and other nutritional information.
  • Assisted customers in making informed decisions regarding food choices based on dietary needs, allergies, and preferences.
  • Maintained detailed records of customer interactions for future reference and analysis.
  • Consulted with nurses and health care personnel to determine nutritional needs and diet restrictions of patient and client.

Gas Station Clerk

Timewise Gas Station
Webster, TX
08.2021 - 03.2023
  • Performed daily store opening, closing duties such as counting money in the cash drawer, restocking shelves, cleaning store interior, exterior areas.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to the sale of gasoline.
  • Verified age of customers purchasing alcohol or cigarettes.
  • Dispensed lottery tickets according to established procedures.

Order Fulfillment Associate

Target
Webster, TX
09.2018 - 03.2021
  • Fill guest orders for shipping or in store pick up.
  • Demonstrated attention to detail while verifying product codes, quantities, sizes.
  • Utilized strong organizational skills to manage multiple orders simultaneously while meeting customer expectations.
  • Demonstrated ability to accurately pick, pack and ship orders in a timely fashion.
  • Stocked shelves, racks, and cases with new or transferred merchandise.

Server/Cashier Hostess

Ihop
Clear Lake, TX
11.2017 - 09.2018
  • Operated cash registers to accept payments
  • Provided training and guidance to new hostesses on proper customer service techniques and procedures.
  • Developed positive relationships with guests to ensure satisfaction throughout their dining experience.
  • Successfully managed multiple reservations and seating arrangements for large groups.
  • Monitored restaurant entrance for cleanliness and hospitality standards.
  • Supported servers and bussers through high-volume shifts.
  • Processed phone and online orders, keeping food hot and fresh until picked up.

Cashier/ Drive Thru

Schlotskys
Houston, TX
04.2017 - 11.2017
  • Keep the front of store and bathrooms clean.
  • Run the drive thru and cinnimon bun counters.
  • help to prepare food made to order for guests.

Restaurant Hostess

IHOP
Kemah, TX
01.2016 - 04.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier/Stocker

Walgreens
Houston, TX
11.2016 - 03.2017
  • Maintain clean isles.
  • Restock merchandise from inventory bins.
  • Properly identify those purchasing cigarettes and alcohol as able individuals.

Cashier

Dollar Tree
Kemah, TX
12.2015 - 01.2016
  • Help patrons check out at the register.
  • Manage register.

Photographer/Sales Associate

Images Everywhere
Kemah, TX
06.2015 - 12.2015
  • Take photos and edit to customer satisfaction.
  • Try to sell photos and photo packages.

Education

High school or equivalent -

Skills

  • Professionalism
  • Time management abilities
  • Active listening and communication
  • Willingness to learn
  • Cash handling
  • Cleaning and sanitizing
  • Inventory management
  • Team player
  • Order verification
  • Stock rotation
  • Order packaging
  • Shipping and receiving
  • Loading and unloading
  • Order accuracy
  • RFID tracking
  • Shelf merchandising
  • Data entry

Certification

  • TABC, 08/01/21, 08/01/23
  • Food Handler, 09/01/21, 09/01/23

Volunteer Experience

  • Volunteer employee, Navy-Marine Corps Relief Society (NMCRS), Santa Rita, Guam, 12/01/15, 01/01/16, Sort, restock, organize displays for donated items., Assist the security detail in preventing unauthorized patrons from purchasing items at the inappropriate time.
  • Library Assistant Volunteer, Naval Base Guam Library, Santa Rita, Guam, 06/01/10, 08/01/13, Assisted in organizing and coordinating events., Customer service to include researching titles and subject matter for patrons., Maintain inventory by checking in and out books as well as organizing and restocking the shelves according to the Dewey decimal system.

awards

  • Shout out from patients for providing excellent care with regards to accuracy of meal trays and kindness
  • Shout out from hospital staff for work proficiency and kindness

Timeline

Healthcare Hostess

Sodexo
03.2023 - Current

Gas Station Clerk

Timewise Gas Station
08.2021 - 03.2023

Order Fulfillment Associate

Target
09.2018 - 03.2021

Server/Cashier Hostess

Ihop
11.2017 - 09.2018

Cashier/ Drive Thru

Schlotskys
04.2017 - 11.2017

Cashier/Stocker

Walgreens
11.2016 - 03.2017

Restaurant Hostess

IHOP
01.2016 - 04.2017

Cashier

Dollar Tree
12.2015 - 01.2016

Photographer/Sales Associate

Images Everywhere
06.2015 - 12.2015

High school or equivalent -

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Kerianne Stroh