Keri Ashley Doan
San Jose,California
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Offering a unique combination of creativity and analytical skills. Looking to demonstrate my strengths as a leader in my field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Events Specialist
Bio-Techne
San Jose, CA
04.2023 - Current
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Efficiently communicated across several departments and business units to create a clear and cohesive event
- Managed event logistics and operations.
- Maximized ROI for each event by effectively managing budgets and resources.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies around major product launches or announcements during events.
- Managed logistics of multi-day conferences, including coordinating venues, accommodations, transportation, and catering arrangements.
- Created important documents such as planning decks, pre and post show memos to effectively communicate event details to stakeholders
- Boosted brand awareness through the successful organization of high-profile events.
- Led pre-event planning meetings to ensure clear communication among team members, resulting in smooth operations on event day.
- Organized leads retrieved from tradeshows and events using Marketo and Salesforce tools to send to sales team
- Streamlined event logistics for seamless execution, contributing to positive attendee experiences.
- Partnered with internal design teams to develop visually appealing signage and collateral materials that reinforced the brand message.
- Strengthened relationships with vendors and partners, ensuring reliable support for future events.
- Negotiated favorable contracts with venues and suppliers, securing cost-effective solutions without compromising on quality or service levels.
- Managed budgets effectively, optimizing resources and reducing overall costs without sacrificing event quality.
Event and Travel Coordinator
California School Employee Association
11.2022 - 03.2023
- Performed event coordination for union sponsored events and meetings
- Coordinate all travel accommodations for union members, staff, committee members, executive branch, and Board of Directors
- Collect attendee data and efficiently communicate using applications such as Cvent and Action Network
- Work closely with hotels to secure and negotiate contracts room blocks, meeting spaces, food and beverage and other event needs up to 300 attendees
- Research, negotiate, and secure catering and other vendor contracts
- Build rapport with vendors to maintain industry relationships
- Knowledge of legal wordage to effectively understand and sign contracts with outside vendors
- Efficiently communicate with stakeholders to ensure travel and meeting needs are met
- Communicate with on-site administrators to reserve meeting spaces at 15 separate union field offices and also offsite
- Clearly communicate travel itinerary and union travel policies to stakeholders
- Correctly and accurately apply budget codes for each department, committee, or event
- Reconcile monthly credit card statement for entire travel department using exact yearly budget codes
- Use organization tools such as teams, outlook, and excel to organize projects and time
- Coordinate shipping and receiving of content for outside conferences or events.
On-site Program Lead
Haute Companies
06.2022 - 09.2022
- Acts as host/guide in a tech-forward space to provide an outstanding experience for b2b interactions
- Works directly with event managers, event coordinators, and marketing team to plan and coordinate special events in the space
- Provide functional guidance, orientation, mentorship, and continuing training to staff to maximize interactions, maintain optimal efficiency and work in a safe and secure manner
- Proficient knowledge of all technology, devices, and accessories in a showroom
- Updating, organizing, creating of detailed reports using Microsoft Excel, Word, Powerpoint, Google Docs, and Box.com
- Effectively leads by example, motivating team members and takes leading role when working with clientele who visit showroom
- Overall management of entire facilities
- General upkeep and overall cleanliness of entire facilities
- Install and troubleshoot all technologies including Wi-Fi, all computer devices, and accessories in showroom
- Communicates effectively and efficiently with Event Marketing Team managers with details pertaining to showroom
- Delegates and leads daily tasks for team members
- Interdepartmental communication, interaction, and support
- Traveling out of state to provide support and customer service at tradeshows and conferences.
Lead Event Consultant
Arena Stuart Rentals, Inc.
06.2017 - 05.2022
- First line of contact for all incoming phone calls to the company
- Consult and communicate with clients to create orders for any type of celebration, event, or gathering
- Event plan small and large gatherings such as parties, weddings, corporate events, street fairs and festivals
- Create detailed contracts/Purchase Orders for each planned event
- Create plans, diagrams and purchase orders for large scale temporary structures such as canopies and staging
- Extensive knowledge of all rental equipment in inventory
- Communicate well with clients as well as intercompany departments to execute a successful event with little to no errors
- Make on average up to $80,000 in sales revenue monthly
- Train other event consultants to use invoice software and product knowledge
- Store manager and sole employee of satellite location, Mountain View Ca August 2018 – October 2019.
Supervisor/Branch Admin Clerk
World Duty Free Group
12.2015 - 06.2017
- Inventory control
- Daily audits of readable merchandise
- Process and shipment of all returns of readable merchandise (RTVs)
- Data entry and invoicing of readable material
- Managing associates and leads in 7 stores in the San Jose Airport
- Distributing change for cash registers
- Scheduling of 40 employees
- Merchandising
- Maintaining and updating product planograms
- Closing and opening procedures of up to 7 retail stores of the airport daily and nightly
- Nightly sales reporting
- Successfully created sales strategy for multiple Super Bowl 50 kiosks and Superbowl merchandise that profited more than 1 million dollars in sales total.
Check-in Representative
Nth Connect Telecom, Inc.
03.2013 - 06.2014
- Detailed inspection of daily billing Sheets for technicians
- Thorough knowledge of proprietary Comcast software (CSG Systems)
- Correct and revise daily billing sheets for proper billing
- Coach technicians on proper coding for billing
- Generate daily and weekly reports of possible loss of revenue due to incorrect coding
- Assisted dispatching of 50 technicians
- Successfully created More Time-Efficient Processes To Check Paperwork
- Box and Ship All Original Work Orders to Comcast, Inc
- Communicate across the organization issues created due to incorrect work orders and coding
- Train Cable Technicians On How To Use TechNet and Add Codes to Their Jobs.
Education
Bachelor of Science - Business Management
University of The Phoenix
Skills
- Event Planning Expertise
- Budget Management
- Contract Negotiations
- Project Management
- Efficient Multitasker
- Highly Organized
- Detail oriented
- Team Leadership
- Complex Problem-Solving
Certification
- Intermediate Excel Training - Learnit (04.03.2024)
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Events Specialist
Bio-Techne
04.2023 - Current
Event and Travel Coordinator
California School Employee Association
11.2022 - 03.2023
On-site Program Lead
Haute Companies
06.2022 - 09.2022
Lead Event Consultant
Arena Stuart Rentals, Inc.
06.2017 - 05.2022
Supervisor/Branch Admin Clerk
World Duty Free Group
12.2015 - 06.2017
Check-in Representative
Nth Connect Telecom, Inc.
03.2013 - 06.2014
Bachelor of Science - Business Management
University of The Phoenix