Kerijo Burns
Dallas,GA
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling, notably at Sam's Club. Excelled in teamwork and problem-solving, enhancing customer satisfaction and loyalty. Demonstrated exceptional time management and multi-tasking strengths, significantly improving transaction efficiency and accuracy.
Overview
8
8
years of professional experience
Work History
Sales Associate
Home Goods
12.2022 - 12.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front Line Cashier
Sam's Club
01.2021 - 11.2022
- Adhered to strict cash handling policies and procedures, minimizing discrepancies and ensuring accurate accounting of funds.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Processed various forms of payment securely, including cash, credit cards, and gift cards.
- Promoted store loyalty programs to increase customer retention rates and drive repeat business.
- Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
Customer Service Cashier
Academy Sports and Outdoors
01.2018 - 12.2020
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Cashier Specialist
Happy Hawg BBQ
04.2017 - 08.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.
Education
GED -
Chattahoochee Technical College
Marietta, GA05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Home Goods
12.2022 - 12.2024
Front Line Cashier
Sam's Club
01.2021 - 11.2022
Customer Service Cashier
Academy Sports and Outdoors
01.2018 - 12.2020
Cashier Specialist
Happy Hawg BBQ
04.2017 - 08.2017
GED -
Chattahoochee Technical College
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