Keri Lynn Connochie

Assist in the educational and social development of students under the direction and guidance of facilitator and classroom teachers.

Provide support for individual students inside and outside the classroom to enable them tp fully participate in activities.

Work with others teachers such as speech, social workers occupational therapist and physical therapist.

Assist with maintenance of required records administration of classroom assignments and completion of assigned work.

Other responsibilities assigned by principle

• Dispatch drivers
• Scheduled deliveries and pickups according to customer needs.
• Update load information as drivers call in
• Monitor critical loads to ensure no delays
• Monitored driver locations in field keep team on-track.
• Communicated with customers to provide delivery updates.
• Monitored and tracked dispatch communication systems.

• Researched and resolved billing discrepancies to enable accurate billing.
• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Monitored customer accounts to identify and rectify billing issues.
• Provided excellent customer service, developing and maintaining client relationships.

• Built and Dispatched daily loads
• Updated Ryder LMS System
• Posted open loads on DAT
• Negotiated rate with Contracted Customers on freight
• Track and Traced daily loads
• Updated customer's on ETA and delivery status
• Scheduled and coordinated trucks, to maximize productivity and maintain organized calendar.
• Negotiated freight rates with third-party vendors to acquire cost-effective contracts
• Relayed information between drivers and recipients regarding ETA and potential delays.
• Received incoming, unsolicited prospect calls and converted into leads.
• Dispatched information to service providers to schedule freight movement
• Developed relationships with new accounts and increased contacts within existing accounts

• Reduced scheduling errors by meticulously managing driver schedules, routes, and vehicle maintenance plans.
• Managed critical documentation such as bills of lading, delivery receipts, and freight invoices to maintain organized filing systems.
• Developed strong relationships with clients through excellent communication skills, ensuring repeat business opportunities.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Facilitated timely deliveries with accurate data entry and diligent tracking of shipment progress.
• Improved customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.

• Interacting and assisting customers in a furniture retail sales environment.
• Determining needs and advising customers on their purchases
• Assisting customers through direct action or by supporting coworkers
• Demonstrating effective closing skills
• Accurately entering information in the point-of-sale system
• Handling customer purchase paperwork and tracking orders
• Contributing positively to the Sales Team to attain sales goals.
• Helping to maintain a clean, orderly working environment.
• Other duties as assigned, essential or otherwise

• Troubleshooting technical issues.
• Identifying hardware and software solutions
• Diagnosing and repairing faults.
• Resolving network issues
• Speaking to customers to quickly get to the root of their problem
• Speak to all stores and provide Bundle kits for updated and new equipment
• Set up installation appointments for new equipment
• Follow up calls after installation finalized