Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerion Moore

Lykens ,PA

Summary

Skilled professional with 5-10 years of experience in housekeeping and warehouse operations. Known for attention to detail, efficiency, and reliability in maintaining high standards, managing inventory, and ensuring quality control. A proactive team player with a commitment to cleanliness, organization, and exceptional service.

Overview

8
8
years of professional experience

Work History

Packing Associate

Home Depot
11.2021 - 08.2024
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Balanced speed with accuracy when selecting items for shipment, ensuring no errors were made that could lead to customer dissatisfaction or returns.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Ensured customer satisfaction by carefully packaging fragile items and preventing breakage during shipment.

Executive Housekeeper

Red Roof Inn Hotel
02.2018 - 10.2021
  • Directed a team of 35 housekeeping staff, inspiring high performance through hands-on supervision, targeted training, and continuous performance improvement to maintain a spotless, welcoming environment.
  • Established and enforced rigorous cleaning standards and operational protocols across [hotel/establishment name] to consistently achieve 5-star quality and safety ratings, with frequent guest accolades for cleanliness.
  • Managed all aspects of inventory, ensuring optimal stock levels of cleaning supplies, linens, and guest amenities to support daily operations while reducing costs by up to 40%.
  • Conducted daily quality inspections of guest rooms, lobbies, and common areas, identifying and correcting issues immediately to uphold the brand’s quality standards and achieve [relevant guest satisfaction metric, e.g., 98% cleanliness rating].
  • Actively engaged with guests to address special requests, resolve complaints, and exceed service expectations, contributing to over 100 positive guest reviews and enhancing overall customer experience.
  • Designed and implemented a structured training program for new hires and tenured staff, resulting in a [reduced turnover percentage] and a high-performing, cohesive team recognized for exceptional service.
  • Championed sustainable housekeeping practices, reducing waste and implementing eco-friendly cleaning products, earning [specific certifications or recognition] for environmental initiatives.

Executive Housekeeper

Hampton Inn By Hilton
06.2016 - 01.2018
  • Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
  • Implemented eco-friendly practices within the department, reducing environmental impact and increasing sustainability efforts.
  • Ensured strict adherence to safety guidelines by regularly reviewing procedures with staff members and conducting safety drills.

Education

High School Diploma -

John Harris High School
Harrisburg, PA
06-2012

Skills

  • Warehouse Safety
  • Efficient Packing
  • Product Packaging
  • Box assembly
  • Housekeeping knowledge
  • Task Delegation
  • Inventory Control
  • Health and Safety Regulations
  • Chemical Handling
  • Quality Assurance
  • Recruiting and interviewing
  • Time management expert

Timeline

Packing Associate

Home Depot
11.2021 - 08.2024

Executive Housekeeper

Red Roof Inn Hotel
02.2018 - 10.2021

Executive Housekeeper

Hampton Inn By Hilton
06.2016 - 01.2018

High School Diploma -

John Harris High School

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Kerion Moore