Kerisha Moore
Bronx,New York
Summary
To acquire a position in the Human Resources field which will allow me the opportunity to leverage my acquired business experience and education in assisting the company in the accomplishment of its goals. The position I seek should also permit me the privilege of utilizing my people-oriented skills to assist in the development and or promoting of a positive work environment.
Overview
9
9
years of professional experience
Work History
Sales Associate/ CSR officer
Afra Beauty Supply
02.2018
- CSR related duties, Cash Register operation, Inventory executive officer, Employee Retention team associate
Sales Associate
Boston Beauty Supply
05.2016 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Admin. Assistant/Customer Ser. Rep
R.A.M. Discount Store
11.2008 - 10.2015
- Clerical and Administrative duties, HR related duties
Education
MS. (Honors) - Human Resource Management
International College of the Cayman Islands
01.2015
B.A. (Honors) - Linguistics: Language Communication and society
University of the West Indies
01.2008
Skills
- Job analysis
- HR policies development
- Salary administration
- Recruitment coordination
- Employee orientation
- Microsoft Office Word (Intermediate)
- Organization and Time Management
- Multicultural Team Building (Intermediate)
- Multitasking (Intermediate)
- Strong Written and Verbal Communication Skills (Expert)
- Conflict Resolution (Intermediate)
- Interpersonal Leadership (Intermediate)
- MS Office proficient: Excel, Word, PowerPoint
- Basic Mathematics
- Sales and Promotions
- Safety and Cleanliness Standards
- Ability to Lift 40 pounds
- Building Customer Loyalty
- Product Knowledge
- Store Organization
- Sales floor organization
- Outgoing Personality
- Cash Handling
- Money Handling
- Cash Register Operation
- Stocking and Receiving
- Cash Handling Accuracy
- Client Service
- Store Opening and Closing
- Sales expertise
- Product Sales
- Sales Strategies
- POS System Operation
- Merchandising knowledge
- Upselling
- Retail Store Operations
- Cleaning techniques
- Guest Relations
- Sales Training
- Payment Processing
- Merchandising understanding
- Inventory Tracking
- Sales Development
- Building rapport
- Inventory Control
- Merchandise Display
- Product Recommendations
- Order Processing
- Sales Goals Attainment
- Display Setup
- Point of sale operation
- Relationship selling
- Product Promotions
- Sales trends
- Shipment Processing
- Fraud Detection
- Fitting room maintenance
- Cold-calling
- Sales Forecasting
- Promotional support
- CRM software proficiency
- Contract Preparation
- Self-Checkout Assistance
- Client Account Management
- Money Transfer Systems
- Type product knowledge
- Dining area maintenance
- Sales Pipeline Management
- Expert in Subject
- Friendly and Helpful
- Honest and Dependable
- Organization
- Positive Customer Engagement
- Goal-Driven
- Team Cooperation
- Inventory and Stocking
- Flexible Hours
- Engaging with Diverse Customers
- Customer Assistance
- Customer Service
- Teamwork and Collaboration
Personal Information
Gender: Female
References
Available upon request
Languages
English
Full Professional
Sp
Limited Working
Timeline
Sales Associate/ CSR officer
Afra Beauty Supply
02.2018
Sales Associate
Boston Beauty Supply
05.2016 - 03.2018
Admin. Assistant/Customer Ser. Rep
R.A.M. Discount Store
11.2008 - 10.2015
MS. (Honors) - Human Resource Management
International College of the Cayman Islands
B.A. (Honors) - Linguistics: Language Communication and society
University of the West Indies
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