KERISSA BROWN

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Worked with front desk to respond promptly to all guest requests.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Streamlined laundry processes for timely completion of all washing, drying, folding, and ironing tasks.
• make beds and clean bathrooms
• full kitchen cleaning

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Dusted picture frames and wall hangings with cloth.
• Verified cleanliness and organization of storage areas and carts.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• public areas cleaning lobby,bathroom,

coffee, restaurants