Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
References
Timeline
Generic

Kerlande Jean

Albertville

Summary

Dynamic culinary professional with extensive experience at Residences at Wellpoint Senior Living, excelling in meal preparation and customer service. Proven ability to train teams and resolve complaints effectively, enhancing overall satisfaction. Skilled in food safety and kitchen management, consistently delivering high-quality dining experiences while fostering a positive team environment.

Overview

14
14
years of professional experience

Work History

Lead Line Cook

Residences at Wellpoint Senior Living
Owens Cross Roads
02.2024 - Current
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
  • Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
  • Monitored food temperatures throughout the cooking process to ensure safe consumption.
  • Kept stations stocked and ready for use to maximize productivity.
  • Prepared multiple orders at once for speedy service.

Team Supervisor

Marshall medical north
Guntersville
03.2022 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Identified needs of customers promptly and efficiently.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Motivated team members through recognition programs and performance-based incentives.
  • Filled in when needed, when cooking different meals for different shifts, to enhance the quality of food.

Cook's Assistant

Kirby Pines Retirement Community
Memphis
06.2019 - 02.2022
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared salads, soups, and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
  • Maintained cleanliness and organization in the kitchen and prep areas.
  • Often, work in the bistro serves out different pastries, sandwiches, flavored coffee, and flavored drinks.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Shift Leader/Manager

KENTUCKY FRIEND CHICKEN
Fort Lauderdale
08.2011 - 05.2019
  • Delivering superior food and beverage service, and maximizing customer satisfaction by maintaining a smile and a positive attitude.
  • Coordinating daily restaurant management operations from open to close.
  • Responding efficiently and accurately to restaurant customer complaints in an upbeat and timely fashion while assuring a proper resolution.
  • Diligently sanitizing and cleaning the restaurant to gain maximum earning potential.
  • Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.

Education

High School Diploma -

Piper High School
Sunrise, FL
06-2009

Skills

  • Crew Member
  • Customer Service
  • Meal Preparation
  • Host/Hostess
  • Kitchen Experience
  • Medical office experience
  • Catering
  • Typing
  • Key Holder
  • Food Service
  • Team Member
  • Restaurant Management
  • Shift Lead
  • Food Production
  • Bartending
  • Fast Food
  • Food Preparation
  • Food Safety

Additional Information

Very hard working, Dedicated, Multitasking, Great spirit, Enjoy meeting new people, Very interactive with others

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

References

References available upon request.

Timeline

Lead Line Cook

Residences at Wellpoint Senior Living
02.2024 - Current

Team Supervisor

Marshall medical north
03.2022 - Current

Cook's Assistant

Kirby Pines Retirement Community
06.2019 - 02.2022

Shift Leader/Manager

KENTUCKY FRIEND CHICKEN
08.2011 - 05.2019

High School Diploma -

Piper High School

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Kerlande Jean