Kerley Pierre
Brooklyn
Summary
Admissions professional with comprehensive experience in educational administration and student services. Known for strong organizational skills, effective communication, and results-driven mindset. Adept at fostering collaborative environments, adapting to changing needs, and ensuring seamless applicant experiences. Skilled in admissions processes, data management, and relationship building, consistently contributing to team success.
Overview
16
16
years of professional experience
Work History
Admission Coordinator
Highland Care Center
11.2023 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Financial Coordinator
Cypress Garden Center for Nursing & Rehabilitation
01.2015 - 11.2023
- Advise families on Medical coverage for short & long term care
- Collect and updated patient demographics and insurances
- Obtaining Medicaid coverage for short and long term patis.
- Recertification of patients Medicaid coverage
- Process patient and family payments for nursing home stay.
- Manged patient funds, a conducted cash reconciliation
- Coordinated with external auditors during annual reviews, gathering necessary documentation and addressing inquiries promptly.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
Manager /Secretary
Glenwood Medical Care
06.2009 - 01.2015
- Entered demographic and insurance data into system and updated customer contacts with information to keep records current.
- Obtaining prior authorizations for doctor visits and medications
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Generating psychiatric evaluations, personal letters, immigration papers and forms
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed filing system, entered data and completed other clerical tasks.
- Ordering supplies and equipment and maintain inventory
- Enhanced office efficiency by streamlining processes and implementing new organizational systems.
- Provided exceptional customer service by greeting visitors warmly and directing them to appropriate personnel or resources as needed.
Education
Bachelor of Science -
Queens College
Flushing, NY06-2028
Associate of Arts -
Kingsborough Community College
Brooklyn, NY06-2013
Skills
- Skilled in Time Management and Organization
- Data Quality Assurance
- Client Communication Skills
- Patient Admissions Coordination
- Proficient in Computer Applications
- Application review
- Proficient in Insurance
- Application processing
Languages
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Admission Coordinator
Highland Care Center
11.2023 - Current
Financial Coordinator
Cypress Garden Center for Nursing & Rehabilitation
01.2015 - 11.2023
Manager /Secretary
Glenwood Medical Care
06.2009 - 01.2015
Bachelor of Science -
Queens College
Associate of Arts -
Kingsborough Community College
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