Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kerlin Rosario

Brooklyn

Summary

Dynamic professional with extensive experience in customer service and video production. Proven ability to develop engaging content and foster strong client relationships, driving project success and enhancing customer satisfaction.

Overview

16
16
years of professional experience

Work History

Videographer

THE CRAFTMAKERZ
Brooklyn
01.2023 - Current
  • Produced high-quality video content for promotional and educational purposes.
  • Collaborated with teams to develop creative concepts for video projects.
  • Managed video shoots, ensuring proper lighting and sound quality.

Mobile Expert

T-Mobile
Brooklyn
08.2013 - 04.2023
  • Assisted customers with device selection and service plan options.
  • Provided technical support for mobile devices and troubleshooting issues.
  • Developed strong relationships with customers through exceptional service and follow-up.

Fast Food Crew Trainer

White Castle
Brooklyn
06.2009 - 11.2012
  • Trained new crew members on food preparation and safety procedures.
  • Monitored team performance to ensure adherence to service standards.
  • Assisted management in scheduling shifts and coordinating team responsibilities.

Education

Associate of Arts -

Medgar Evers College
Brooklyn, NY

Skills

  • Video production
  • Project management
  • Customer service
  • Technical support
  • Team collaboration
  • Content editing

Languages

Spanish
Native/ Bilingual

Timeline

Videographer

THE CRAFTMAKERZ
01.2023 - Current

Mobile Expert

T-Mobile
08.2013 - 04.2023

Fast Food Crew Trainer

White Castle
06.2009 - 11.2012

Associate of Arts -

Medgar Evers College

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