Kerly Estrada
Kernersville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PW3-Inspector
ITW Texwipe
12.2022 - Current
- Improved quality assurance procedures to minimize errors and increase the effectiveness of inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Inspected and examined materials, finished parts, and products for defects and wear to verify conformance with template specifications.
- Monitored product quality at all stages of the production process.
- Followed safety protocols while handling hazardous materials.
- Checked color, shape, texture, and grade of products and materials against established templates, charts, and samples.
- Maintained up-to-date inspection and audit records for improved reporting and analysis
CNA - Certified Nursing Assistant
Piedmont Home Health
05.2020 - 10.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting them to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted disabled clients to support their independence and well-being.
- Administered medication as directed by physician.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Communicated regularly with clients' families to provide updates on health and well-being.
- Documented vital statistics and coordinated with health care providers.
- Assisted with end-of-life care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Census Enumerator
US Census Bureau
08.2020 - 09.2020
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Coded data from participant interviews.
- Communicated with Census takers via phone to answer questions and expedite process.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Completed surveys by rechecking contact information before ending each call.
Sales Associate/Cashier
Plato's Closet
02.2020 - 05.2020
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
CNA - Certified Nursing Assistant
Silas Creek Rehabilitation Center
05.2019 - 11.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted patients during ambulation to prevent injuries.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Documented each patient case with updates in computer system.
CNA - Certified Nursing Assistant
Brighton Gardens
10.2018 - 02.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Documented patient information and care activities in electronic health record.
CNA Trainee
Kerner Ridge Assisted Living
04.2018 - 05.2018
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Style Advisor
Justice Tween Brands
04.2017 - 06.2017
- Proposed accessories to complete outfits and complement clothing choices.
- Accepted and processed customer payments.
- Selected clothes that flattered individual body types and capitalized on current trends.
- Merchandised store inventory in seasonal and brand displays.
- Provided emotional support and companionship to clients.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science -
Forsyth Technical Community College
Winston-salem, NC05.2024
High School Diploma -
Robert B Glenn High School
Kernersville, NC06.2018
Skills
- Bilingual
- CNA
- Customer care
- Clinical Quality Program Standards
- Medical Records Management
- Client Documentation
- Communication skills
- Adaptability
- Multitasking
- Industry Standards
- Strong Telephone Etiquette
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- CNP - Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
PW3-Inspector
ITW Texwipe
12.2022 - Current
Census Enumerator
US Census Bureau
08.2020 - 09.2020
CNA - Certified Nursing Assistant
Piedmont Home Health
05.2020 - 10.2023
Sales Associate/Cashier
Plato's Closet
02.2020 - 05.2020
CNA - Certified Nursing Assistant
Silas Creek Rehabilitation Center
05.2019 - 11.2019
CNA - Certified Nursing Assistant
Brighton Gardens
10.2018 - 02.2019
CNA Trainee
Kerner Ridge Assisted Living
04.2018 - 05.2018
Style Advisor
Justice Tween Brands
04.2017 - 06.2017
Associate of Science -
Forsyth Technical Community College
High School Diploma -
Robert B Glenn High School
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