Robert Kernagis
Mesa,AZ
Summary
Customer relations professional and business advocate well-versed in communication and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Determined to build robust relationships that enhance loyalty, promote retention and support revenue objectives through increased sales. Skilled in leadership functions such as training and mentoring new associates.
Overview
16
16
years of professional experience
Work History
Commercial Account Manager
Advance Auto Parts
Phoenix, AZ
01.2023 - Current
- Expanded regional market share by identifying and engaging new prospects through cold calling, networking, and outreach.
- Identified customer needs and provided solutions to maximize sales opportunities and customer growth.
- Cultivated and maintained lasting relationships with clients, fostering customer loyalty, credibility, and repeat business.
- Collaborated with internal teams to streamline sales processes and implement effective sales strategies.
- Coached team members, leveraging data analysis and other resources to drive YoY sales and margin growth.
University Counselor
Grand Canyon University
Phoenix, AZ
05.2014 - 07.2022
- Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
- Helped inquiring students overcome fear of getting started with school and coping with a diverse range of hardships after enrolling.
- Performed hundreds of cold calls and follow-ups each week.
- Set goals to assist in meeting monthly, weekly, daily, and hourly quotas.
Electrician
SAK Electric
Apache Junction, AZ
08.2008 - 04.2014
- Lead Foreman starting in 2010 leading small crews in various jobs around the state installing new electrical systems and updating/retrofitting old ones.
- Lead Service Technician starting in 2011 working with new and existing customers, building estimates and repairing electrical system failures.
- Compiled daily reports and service write-ups.
Education
BBA - Human Resource Management
York College
York, NE05.2008
Skills
- Problem-Solving
- Critical Thinking
- Relationship Development
- Time Management
- CRM & Sales Force Proficiency
- Territory Development & Management
- Team Collaboration
- Coaching & Training
Timeline
Commercial Account Manager
Advance Auto Parts
01.2023 - Current
University Counselor
Grand Canyon University
05.2014 - 07.2022
Electrician
SAK Electric
08.2008 - 04.2014
BBA - Human Resource Management
York College
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