Kernesha Blackburn
Baton Rouge,LA
Summary
Dynamic and reliable professional with a strong work ethic, experienced as a Cashier at Dollar General. Skilled in educational game facilitation and outdoor activity supervision, fostering language development and positive family interactions. Committed to maintaining high service standards and ensuring customer satisfaction through attentive and proactive engagement.
Overview
14
14
years of professional experience
Work History
In-Home Babysitter
Owner
01.2006 - 03.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Stocker
Dollar General
Denham Springs, LA
01.2002 - 03.2003
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Cashier
Dollar General
Denham Springs, LA
01.2002 - 03.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Waitress
Ryan's Steakhouse
04.1996 - 03.2000
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Education
Clinton High School
Clinton, La05.1995
Skills
- Respect for family values
- Outdoor activity supervision
- Language development support
- Educational game facilitation
- Positive attitude and energy
- Reliability and punctuality
- Light housekeeping duties
- Technology-savvy
- Laundry assistance
- Licensed driver
- Strong work ethic
- Following directions
- Housekeeping
Timeline
In-Home Babysitter
Owner
01.2006 - 03.2010
Stocker
Dollar General
01.2002 - 03.2003
Cashier
Dollar General
01.2002 - 03.2003
Waitress
Ryan's Steakhouse
04.1996 - 03.2000
Clinton High School