Kernicea Williams
Summary
I have proudly maintained a highly productive, efficient, and quality-driven environment at all times. I am driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
06.2023 - Current
- Ensure clients receive their medication on time
- Support clients who can't move on their own
- Help clients dress, bathe, eat etc
- Assist clients with physical therapy exercises
- Cook meals according to the customer's restrictions
- Help customers with their shopping.
Direct Support Staff
Montebello Home Care
05.2023 - 08.2023
- Establishing secure, positive environment that nurtures residents' needs, self-expression, and goals
- Overseeing residents and taking care of their needs and performing housekeeping duties
- Delivering individualized training and care for residents in compliance with healthcare professionals' instructions and other specific guidelines
- Advancing residents' decision-making, productivity, and participation in different range of activities
- Promoting independence in daily activities, such as work, learning, and leisure
- Maintaining knowledge of residents' requirements
Personal Care Assistant
ResCare Community Living
04.2020 - 04.2023
- Cared for individuals with intellectual disabilities
- Kept group home clean and sanitized for clients
- Prepared meals for all residents
- Administrated medications for all residents.
Customer Service Representative
Amazon
12.2019 - 04.2020
- Used a consultative sales approach to understand customer needs and make relevant recommendations
- Interrogated customers and gathered data to better understand their needs and provide quick solutions
- Provided each customer with exceptional service by listening to their concerns and answering their questions
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
Security Guard
Securitas Security Services USA
02.2016 - 10.2019
- Used electronic gates to control vehicle and pedestrian traffic entering the building grounds
- Contacted law enforcement in the event of unauthorized persons, documents, or materials
- Kept track of employee activities and ensured that they complied with security regulations.
Education
High School Diploma -
Marque Learning Center
Houston, TXHealth Informatics - Health Information Technology
Lamar Institute of Technology
Beaumont, TX12.2023
Electronic Medical Records -
Ashworth College
Norcross, GA04.2020
Skills
- Data entry
- Meal planning and preparation
- First-aid and CPR certified
- Microsoft Word
- Microsoft excel
- Patient privacy and confidentiality
- Direct patient care
- Critical thinking
- Behavior management
- Communication
- Typing
Timeline
Personal Care Assistant
06.2023 - Current
Direct Support Staff
Montebello Home Care
05.2023 - 08.2023
Personal Care Assistant
ResCare Community Living
04.2020 - 04.2023
Customer Service Representative
Amazon
12.2019 - 04.2020
Security Guard
Securitas Security Services USA
02.2016 - 10.2019
High School Diploma -
Marque Learning Center
Health Informatics - Health Information Technology
Lamar Institute of Technology
Electronic Medical Records -
Ashworth College
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