Keroles Naguib
Fort Worth,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Artisan Market
DFW International Airport
Grapevine, TX
06.2024 - Current
- Developed and maintained detailed records of all storage materials, including inventory levels and locations.
- Created procedures to ensure the accuracy of data within the system.
- Monitored warehouse operations to ensure compliance with safety regulations and company policies.
- Optimized space utilization by reorganizing stored items and developing new layouts.
- Assisted in training new staff members on proper storage techniques and safety protocols.
- Maintained a safe work environment by adhering strictly to safety protocols at all times.
- Ensured proper labeling, packaging, handling, and transportation of stored materials.
Dickies Barbecue
DFW International Airport
Grapevine, TX
06.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
Prospect Cart Driver
DFW International Airport
Grapevine, TX
04.2022 - 06.2024
- Conducted regular check-ups on vehicles ensuring they are serviced properly according to manufacturer's specifications.
- Assisted passengers with boarding and disembarking from the wheelchair van.
- Provided safe transportation for disabled individuals to their destinations.
- Ensured timely arrival at all scheduled stops by following designated routes and adhering to traffic regulations.
- Verified passenger information such as destination address, contact number, before beginning a trip.
- Provided assistance to passengers with special needs or physical disabilities while entering and exiting the vehicle.
- Monitored passengers during transport to ensure comfort and safety at all times.
- Followed established guidelines for transporting persons with disabilities according to company policies and procedures.
Pappadeaux
DFW International Airport
Grapevine, TX
04.2020 - 03.2022
- Greeted guests upon arrival and escorted them to their tables.
- Provided excellent customer service by taking orders accurately and promptly delivering food to customers' tables.
- Managed waitlists during peak hours; monitored incoming reservations via phone calls or online applications.
- Enforced safety protocols while ensuring compliance with local health regulations.
- Collected feedback from customers about their experience at the restaurant.
- Performed opening and closing duties such as setting up side stations and restocking condiments.
- Assisted with training new employees on proper hospitality techniques.
- Monitored dining room activity throughout shift; addressed any issues quickly and professionally.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
High School Diploma -
Keller Central High School
Keller, TX05-2023
Bachelor of Administrative Studies - Sports Management
Southern Methodist University
Dallas, TXSkills
- Recordkeeping
- Research
- Data Entry
- Analytical Thinking
- Communication
- Training & Development
- Supervision and leadership
- Decision-Making
- Written and Verbal Communication
- Leadership
Certification
- Food Handler's License
Languages
Arabic
Native/ Bilingual
English
Full Professional
Spanish
Professional
Timeline
Artisan Market
DFW International Airport
06.2024 - Current
Dickies Barbecue
DFW International Airport
06.2024 - Current
Prospect Cart Driver
DFW International Airport
04.2022 - 06.2024
Pappadeaux
DFW International Airport
04.2020 - 03.2022
High School Diploma -
Keller Central High School
Bachelor of Administrative Studies - Sports Management
Southern Methodist University
Similar Profiles
David NobleDavid Noble
Senior Quality Assurance Lead at Foster CM Group/ DFW International AirportSenior Quality Assurance Lead at Foster CM Group/ DFW International Airport
James McgeeJames Mcgee
Airport Security Officer at DFW International AirportAirport Security Officer at DFW International Airport
Damion CooperDamion Cooper
Team Lead at DFW International AirportTeam Lead at DFW International Airport
Ikran AhmedshireIkran Ahmedshire
Customer Service Agent at American Airlines, DFW International AirportCustomer Service Agent at American Airlines, DFW International Airport
Daniel BarnesDaniel Barnes
Lead Engineering Specialist at Roche Diagnostics CorporationLead Engineering Specialist at Roche Diagnostics Corporation