Keroles Rezk
Hawthorne,CA
Summary
Driven Security Officer with over six years of experience in ensuring safety and security for employees and visitors. Skilled in emergency response and effective communication, consistently delivering excellent customer service while monitoring premises for suspicious activity.
Overview
3
3
Languages
1
1
Certification
13
13
years of professional experience
Work History
Security Officer
ADT Security
Los Angeles, CA
03.2023 - Current
- Complete daily duties accurately and on schedule.
- Patrol city routes to watch for suspicious activity.
- Respond quickly to alarm calls and inspect property for signs of break-ins.
- Monitored client properties while clients were away to prevent theft.
- Communicate with law enforcement and submit detailed crime reports.
Security Officer
Alliance Protective Services
Los Angeles, California
01.2022 - 09.2023
- Monitored premises to ensure safety and security of employees and visitors.
- Conducted regular patrols and inspections of assigned areas for suspicious activity.
- Enforced access control measures to prevent unauthorized entry into restricted areas.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Secured personnel and premises by inspecting buildings and patrolling property.
Security Officer
Securitas Security Services USA
Los Angeles, California
06.2016 - 09.2021
- Monitored premises to support safety and security for employees and visitors.
- Performed routine patrols and inspections across assigned areas for suspicious activity.
- Responded quickly to incidents, emergencies, and alarms following set protocols.
- Worked with local law enforcement during investigations and emergency situations.
- Prepared clear reports on security incidents and daily activities for management review.
- Applied access control procedures to block unauthorized entry into restricted areas.
- Provided strong customer service while answering visitor questions and concerns.
- Completed regular security patrols across facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
- Kept accurate logs of all security-related activities.
- Secured restricted areas to block unauthorized entry.
- Monitored surveillance cameras and reacted to suspicious activity.
- Recorded premises activity in daily officer reports.
- Completed incident reports to document security and loss prevention events.
General Manager
Evo Cafe
Los Angeles, California
08.2016 - 01.2017
- Oversaw daily operations to ensure smooth service delivery at Evo Cafe.
- Managed staff schedules to optimize workforce efficiency and coverage.
- Implemented inventory management systems to reduce waste and ensure stock availability.
- Coordinated marketing efforts to promote special events and menu items effectively.
- Maintained high standards of cleanliness and safety throughout the cafe environment.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Kitchen Manager
Chipotle
El Segundo , CA
06.2015 - 03.2016
- Trained new employees on food safety and kitchen procedures.
- Ensured inventory levels met demand through regular stock assessments.
- Managed kitchen operations and staff for efficient food preparation.
- Oversaw food quality standards and presentation for customer satisfaction.
- Collaborated with front-of-house staff to streamline service flow.
- Implemented cleaning schedules to maintain a sanitary kitchen environment.
- Monitored equipment functionality and arranged maintenance as needed.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Received, organized and rotated paper goods and food ingredients.
LASD Explorer
Los Angeles County Sheriff Department
Los Angeles, California
01.2014 - 06.2015
- Supported training sessions for new recruits on departmental procedures and protocols.
- Engaged the public to provide assistance and address concerns effectively.
- Assisted in patrol operations to ensure community safety and security.
- Joined ride-along programs with law enforcement officers.
- Participated in community outreach events organized by the Sheriff's department to gain practical experience.
- Acquired foundational knowledge and experience relevant to law enforcement career.
Education
High School Diploma -
Leuzinger High School
Lawndale06-2015
Some College (No Degree) - Surgical Technology
American Career College
CASkills
- Security Procedures
- Crisis Management
- Report Writing
- multitasking
- Organized
- Adaptable
- Pro-active
- Motivated
- Driven
- Focused
- Team Player
- Willing to learn
Languages
English
Professional
Spanish
Limited
Arabic
Professional
Certification
- Guard card
- Exposed Fire arm
- Baton
- Pepper spray
- CPR
Timeline
Security Officer
ADT Security
03.2023 - Current
Security Officer
Alliance Protective Services
01.2022 - 09.2023
General Manager
Evo Cafe
08.2016 - 01.2017
Security Officer
Securitas Security Services USA
06.2016 - 09.2021
Kitchen Manager
Chipotle
06.2015 - 03.2016
LASD Explorer
Los Angeles County Sheriff Department
01.2014 - 06.2015
High School Diploma -
Leuzinger High School
Some College (No Degree) - Surgical Technology
American Career College