Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Guards
JFK Airport
04.2024 - 01.2025
Managed access control procedures for visitors and employees at entry points.
Monitored premises to ensure safety and security of property and personnel.
Conducted regular patrols to identify and address potential security risks.
FC Associate
Amazon
02.2022 - 11.2023
Added labels to products, rotated current stock and professionally arranged merchandise.
Selected items from bins, scanned tags with tracker and loaded onto cart.
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Driver
Uber
01.2019 - 07.2021
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Transported riders to designated stops according to pre-determined schedules.
Achieved consistently high customer scores due to exceptional service.
Security Guard
Secure Enterprise Protection
02.2017 - 10.2020
Warned persons of rule infractions or violations and evicted violators from premises.
Monitored access control systems and key code records for suspicious activities.
Observed patrons and customers to quickly address security situations.
Security Guard
JFK Airport
03.2015 - 05.2017
Conducted daily security patrols of assigned areas.
Worked with cross-functional teams to achieve goals.
Secured personnel and premises by inspecting buildings and patrolling property.
Customer Service Representative
McDonald's
04.2012 - 09.2014
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Upheld quality control policies and procedures to increase customer satisfaction.