Kerra Burrell
Mobile,AL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Marshalls. Excelled in fast-paced environments, significantly enhancing customer satisfaction through effective problem-solving and multitasking. Demonstrated exceptional accuracy in financial transactions, embodying outstanding time management and people skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marshalls
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Accounting Intern
MCPSS
05.2023 - 06.2023
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
- Reconciled balance sheet figures and sought assistance to reduce errors.
- Provided journal entries and performed accounting on accrual basis.
Cashier
Foosacklys
11.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
C.F Vigor High School
Mobile, AL05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing Personality
Timeline
Sales Associate
Marshalls
10.2023 - 08.2024
Accounting Intern
MCPSS
05.2023 - 06.2023
Cashier
Foosacklys
11.2021 - 12.2022
High School Diploma -
C.F Vigor High School
Similar Profiles
Joana MartinezJoana Martinez
Customer Experience Coordinator at MarshallsCustomer Experience Coordinator at Marshalls
Nicolle AbreuNicolle Abreu
Chashier at MarshallsChashier at Marshalls
Katelyn MarchmanKatelyn Marchman
Retail Sales Associate at MarshallsRetail Sales Associate at Marshalls