Kerra Burrell
Mobile,AL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Marshalls. Excelled in fast-paced environments, significantly enhancing customer satisfaction through effective problem-solving and multitasking. Demonstrated exceptional accuracy in financial transactions, embodying outstanding time management and people skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marshalls
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Accounting Intern
MCPSS
05.2023 - 06.2023
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
- Reconciled balance sheet figures and sought assistance to reduce errors.
- Provided journal entries and performed accounting on accrual basis.
Cashier
Foosacklys
11.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
C.F Vigor High School
Mobile, AL05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing Personality
Timeline
Sales Associate
Marshalls
10.2023 - 08.2024
Accounting Intern
MCPSS
05.2023 - 06.2023
Cashier
Foosacklys
11.2021 - 12.2022
High School Diploma -
C.F Vigor High School
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