Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerra Burrell

Mobile,AL

Summary

Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Marshalls. Excelled in fast-paced environments, significantly enhancing customer satisfaction through effective problem-solving and multitasking. Demonstrated exceptional accuracy in financial transactions, embodying outstanding time management and people skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Marshalls
10.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Accounting Intern

MCPSS
05.2023 - 06.2023
  • Assisted with month-end closing and reporting duties.
  • Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
  • Compiled monthly journal entries into general ledger system.
  • Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
  • Reconciled balance sheet figures and sought assistance to reduce errors.
  • Provided journal entries and performed accounting on accrual basis.

Cashier

Foosacklys
11.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

C.F Vigor High School
Mobile, AL
05-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing Personality

Timeline

Sales Associate

Marshalls
10.2023 - 08.2024

Accounting Intern

MCPSS
05.2023 - 06.2023

Cashier

Foosacklys
11.2021 - 12.2022

High School Diploma -

C.F Vigor High School
Kerra Burrell