Summary
Overview
Work History
Education
Skills
Timeline
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Kerra Dickey

Kerra Dickey

Las Vegas,NV

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Intern

Ifoster
03.2023 - 12.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Explored new technologies and approaches to streamline processes.
  • Conducted regular reviews of operations and identified areas for improvement.

Floor Worker

Tropicana Cinemas
11.2022 - 12.2022
  • Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
  • Demonstrated flexibility and adaptability by willingly adjusting schedule or covering additional shifts to support store needs.
  • Scanned and recorded inventory to maintain product supply levels and track shipments.
  • Delegated tasks among team members during busy shifts, managing workload effectively while meeting deadlines under pressure.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Reduced product waste by efficiently stocking shelves and rotating inventory.
  • Assembled products for distribution in fast-paced environment and met or exceeded daily production goals.
  • Enhanced customer satisfaction by maintaining a clean and safe shopping environment.
  • Performed accurate inventory counts, ensuring appropriate stock levels for high-demand products.
  • Performed quality control on finished products to identify and remove damaged items from distribution.
  • Moved materials to designated staging areas.

Front of House Employee

Chick-fil-A
01.2022 - 03.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Education

High School Diploma -

Basic Academy Of Int'l Studies High School
Henderson, NV
05.2022

Skills

  • Teamwork and Collaboration
  • Quick Learner
  • Fast Learner
  • Problem-Solving
  • Computer Skills
  • Team Collaboration
  • Multitasking and Organization
  • Goal-oriented mindset
  • Interpersonal and Social Skills
  • Creative and Resourceful
  • Creativity and Innovation
  • Flexible Schedule
  • Professionalism and Etiquette
  • Client Relationships
  • Research
  • Social Media
  • Recordkeeping

Timeline

Intern

Ifoster
03.2023 - 12.2023

Floor Worker

Tropicana Cinemas
11.2022 - 12.2022

Front of House Employee

Chick-fil-A
01.2022 - 03.2022

High School Diploma -

Basic Academy Of Int'l Studies High School

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Kerra Dickey