Summary
Overview
Work History
Education
Skills
Achievements
Work Availability
Quote
Timeline
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Kerrey Moloney

Kerrey Moloney

Pittsburgh,PA

Summary

Dynamic hospitality expert with a proven talent for providing outstanding guest service and positive team-leadership. I have the ambition to learn every aspect of the industry and am excited to leverage 20+ years experience to take on new challenges and new roles with room for growth and advancement.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.


Uses independent decision-making skills and sound judgment to positively impact company success.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.


Proficient in using independent decision-making skills and sound judgment to positively impact company success.


Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Forward-thinking team leader skilled at operating departments efficiently to meet goals.


Successful background matching employees with roles for maximum performance.


Proactive and hardworking individual focused on continuous operational improvement.


Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources.


Methodical and well-organized in optimizing coverage to meet operational demands.


Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.


Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.


Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of associates in dynamic, fast-paced settings.


Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.


Demonstrated customer needs expertise, including competitive offerings, pricing and market positioning.


Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices.


Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Resourceful Manager offering history of success coordinating and monitoring operations across various departments.


Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.


Highly committed with hardworking mentality to maintain quality of services and products.


Proactive and meticulous supervisor with over 20 years of experience in hospitality industry.


Proficient in inventory control, sales, staff training and development.


Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.


Innovative and goal-oriented Management professional committed to the guest experience.


Dedicated team player skilled at mediation and conflict resolution.


Proficient supervisor delivering encouragement and feedback to help employees be successful.


Energetic professional with great poise. Well-trained in restaurant operations.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude.


Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills.


Ability to handle multiple projects simultaneously with a high degree of accuracy.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Handles team needs with forward-thinking strategies and strong focus on daily requirements.


Well-coordinated planner successful at coordinating schedules and workflows to meet business demands.


Superior work ethic combined with resourceful and upbeat nature.


Hardworking Shift Leader gifted at reviewing team tasks to assure quality.


Engaging and personable coach and employee trainer successful at maximizing team productivity.


Consistently recognized for hard work, attention to detail and goal achievement.


Proudly offers talents in communication and organization.


Outgoing and energetic individual familiar with various equipment operations.


Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

7
7
years of professional experience

Work History

Supervisor

Eat N Park Hospitality Group (Hello Bistro)
10.2016 - Current
  • Promoted a positive guest experience at all times
  • Anticipated guests' needs and responded promptly to acknowledge guest concerns
  • Implemented high impact sales and marketing initiatives resulting in increased occupancy and profitability
  • Upheld company standards and compliance requirements for operations and cleanliness
  • Used strong interpersonal skills to establish positive relationships with guests, employees and vendors
  • Performed opening procedures each day
  • Maintained daily operations and processes
  • Trained staff on policies and procedures, guest service techniques to promote positive experiences
  • Crossed trained in every role to maximum operational knowledge
  • Maintained order and cleanliness of work areas to conform with health codes
  • Create vendor orders
  • Monitored inventory and promptly reporting items requiring re-order
  • Managed staff and coordinated food orders
  • Supervise food prep and cooking
  • Ensures food safety and quality procedures
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Education

Associates in Business Management -

Sawyer School of Business
07.1997

Skills

  • Customer service oriented
  • Staff development
  • Adaptable and flexible
  • Personable and approachable
  • Effective Communicator
  • Knowledgeable and friendly
  • Self motivating leader
  • Exceptional multi-tasking
  • Time manageability
  • Problem resolution
  • Critical and strategic thinker
  • Dedicated and ambitious
  • Detail oriented
  • Highly trainable
  • MS Office and G Suite
  • Ultipro
  • Teamworx
  • Citrix
  • Netchef
  • Guest Complaint Resolution
  • Guest Inquiry Resolution
  • Operations management
  • Inventory control and record keeping
  • Cash handling expertise
  • Business administration
  • Safety understanding
  • Staff Management
  • Safe food handling
  • Temperature requirements
  • ServSafe
  • Restaurant policies and procedures
  • Team coordination
  • System implementation
  • Performance monitoring
  • Sanitizing understanding
  • Food production management
  • Kitchen equipment operation and maintenance
  • High-volume dining
  • Interpersonal Communication
  • Supervising Employees
  • Following Supervisor Instructions
  • Daily Transactions Review
  • Resolving Complaints
  • Operational Efficiency and Safety
  • Safe Work Methods
  • Policy Enforcement
  • Shift Coverage
  • Administration and Reporting

Achievements

Create-a-Smile Champion 2018 

Certified Corporate Trainer 

ServSafe Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Timeline

Supervisor

Eat N Park Hospitality Group (Hello Bistro)
10.2016 - Current

Associates in Business Management -

Sawyer School of Business
Kerrey Moloney