Summary
Overview
Work History
Education
Skills
Timeline
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Kerri Ayers-Kelleher

Cranston,Rhode Island

Summary

Innovative and forward-thinking Event Director with proven ability to develop creative, effective and successful strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Dedicated to client focus, clear communication, and exceeding expectations.

Overview

19
19
years of professional experience

Work History

Co-Founder, President

BASICS -Benefiting All Students In Cranston School
09.2010 - Current
  • Created organization's mission and vision statements for use by employees.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Collaborated with school administration, elected officials, and parents to create programs that filled community needs.
  • Created marketing plans, grew event numbers each year and partnered with area businesses and community groups.
  • Oversaw events from start to finish, acted quickly to resolve problems and trained and supported over 100 volunteers.
  • Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.

Event Supervisor

Showcase Live
07.2008 - 09.2010
  • Organized, coordinated, and executed music events while focusing on delivering superior guest service.
  • Coordinated schedules and timelines for 2-3 events weekly.
  • Managed event logistics and operations.
  • Selected and ordered décor and event materials according to riders.
  • Inspected event facilities to confirm conformance to performer requirements.
  • Performed event coordination for larger parties and gatherings, up to 250 people.

Private Dining Director

Fleming's Prime Steakhouse & Wine Bar
06.2007 - 08.2008
  • Coordinated with Executive Chef to deliver food services for special events and functions.
  • Hired, trained and directed 50-person team of dining services professionals.
  • Led daily staff meetings to implement policies and update team members on events.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Developed unique events to drive sales.

Bar Manager

Joe's American Bar And Grille
06.2004 - 06.2007
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Education

Psychology

Trinity College
Hartford, CT

Skills

  • Inspirational Leadership
  • Adaptable and Flexible
  • Approachable and Outgoing
  • Effective Communicator and Public Speaker
  • Customer Relationship Management Driven
  • Detailed and Organized

Timeline

Co-Founder, President

BASICS -Benefiting All Students In Cranston School
09.2010 - Current

Event Supervisor

Showcase Live
07.2008 - 09.2010

Private Dining Director

Fleming's Prime Steakhouse & Wine Bar
06.2007 - 08.2008

Bar Manager

Joe's American Bar And Grille
06.2004 - 06.2007

Psychology

Trinity College

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Kerri Ayers-Kelleher