KERRI BRADLEY
Bay City,MI
Summary
Customer service and operations professional with experience improving satisfaction through team supervision. Skilled in inventory management and service flow optimization. Recognized for increasing customer engagement through menu item promotion.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Team Leader
Taco Bell Restaurant
Bay City, Michigan
01.2022 - 04.2026
- Supervise team members to enhance restaurant operations and improve customer satisfaction.
- Managed inventory levels and performed stock checks to support kitchen supply readiness.
- Implemented food safety protocols to ensure compliance with health regulations.
Server
CASTAWAYS RESTURANT
06.2022 - Current
- Waitstaff
- Promoted menu items, increasing customer satisfaction and engagement.
- Created inviting atmosphere, encouraging relaxed and enjoyable dining.
- Delegated tasks to optimize team efficiency and service flow.
Assistant Store Manager
Dollar General Store
Bay City, Michigan
01.2017 - 01.2023
- Achieved number 1 store ranking in district through strategic product placement
- Implemented efficient inventory management practices to maintain low loss ratios
- Designated as test store for new product demographics, influencing future product strategies
District Sales Manager
Payless Shoe source
Bay City, Michigan
01.2006 - 02.2011
- Trained and mentored sales staff on customer engagement techniques.
- Developed sales strategies to increase product visibility in retail locations.
- Coordinated promotional events to drive foot traffic and brand awareness.
Education
Certification
Serv Safe
Online01-2013
High School Diploma -
WESTERN HIGH SCHOOL
01-2001
Skills
- Operational Management
- Inventory management
- Health and Safety Standards
- Customer relationship management
- Customer engagement
- Social Media Management
- Marketing
- Team Building
Certification
- serv safe alcohol
Timeline
Server
CASTAWAYS RESTURANT
06.2022 - Current
Team Leader
Taco Bell Restaurant
01.2022 - 04.2026
Assistant Store Manager
Dollar General Store
01.2017 - 01.2023
District Sales Manager
Payless Shoe source
01.2006 - 02.2011
Certification
Serv Safe
High School Diploma -
WESTERN HIGH SCHOOL