Kerri Carter
Collegeville,PA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Psychiatric Rehabilitation Practitioner
Access Services Starting Point
Fort Washington, PA
04.2022 - Current
- Establishing relationships with individuals through engaging in conversation and providing support in recovery.
- Deliver person-centered care to individuals by meeting them where they are in the community.
- Identify and connect appropriate community resources, alongside individuals served.
- Participated in multidisciplinary team meetings to discuss best practices for providing services to clients.
- Partner with individuals to develop reachable goals and achievable action lists for individualized service plans related to wellness and recovery.
- Collaborate with and organize team meetings with a person's support and care team.
- Maintained accurate records on client information including treatment plans, progress notes, and discharge summaries.
- Assisted clients in completing applications for various programs, including Medicaid, SNAP, WIC, e.c.t.
Assistant Store Manager
Auntie Anne's Pretzels
Pottstown, PA
05.2014 - 06.2023
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Service Coordinator
Patient Care Coordination
Philadelphia, PA
06.2021 - 08.2021
- Identified and contacted appropriate community resources on behalf of clients.
- Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
- Coordinated wide range of services for multiple individuals and families.
- Monitored documentation procedures to maintain consistent policies and current records.
Education
Bachelor of Social Work -
West Chester University
2020
Skills
- Managing
- Customer Service
- Records maintenance
- Supervision and training
- Team collaboration
- Adaptability
- Excellent listener
- Outstanding organizational skills
- Person-centered care
- Community resource identification
- Service plan development
- Documentation management
- Conflict resolution
- Effective communication
- Empathy building
- Patient interviewing
- Coordinating referrals
- Needs assessments
- Care team collaboration
- Staff collaboration
Certification
- CPR
- Applied Suicide Intervention Skills - ASIST
Timeline
Lead Psychiatric Rehabilitation Practitioner
Access Services Starting Point
04.2022 - Current
Service Coordinator
Patient Care Coordination
06.2021 - 08.2021
Assistant Store Manager
Auntie Anne's Pretzels
05.2014 - 06.2023
Bachelor of Social Work -
West Chester University
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