Kerri Denais
Lafayette,LA
Summary
Detail-oriented Assistant Manager offers more than 4-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Best Stop
Carencro, Louisiana
09.2023 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Shift Manager/Key Holder
Race Trac
Lafayette, Louisiana
02.2020 - 10.2021
- Provided training on store policies, procedures, and standards to new hires and existing staff.
- Ensured proper opening and closing procedures were followed daily.
- Maintained accurate records of employee timecards, attendance, sales transactions, and other pertinent information.
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Performed regular audits of the store's security systems and safety protocols.
- Initiated action plans to address any discrepancies or issues in the store's inventory levels.
- Utilized strong communication skills to foster a positive work environment for all employees.
Education
GED -
Northside High School
Lafayette, LA04-2018
Skills
- Employee Performance Evaluations
- Recruiting and interviewing
- Product and service knowledge
- Task Delegation
- Sales monitoring
- Financial Management
- Money Handling
- Policy Enforcement
- Staff Management
- Sales Growth
- Staff Supervision
- Business Development
Timeline
Assistant Manager
Best Stop
09.2023 - Current
Shift Manager/Key Holder
Race Trac
02.2020 - 10.2021
GED -
Northside High School
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