Kerri Duke
Centerville,IN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Henry County Memorial Hospital
2022.08 - Current
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Called and faxed pharmacies to submit prescriptions and refills.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Reid Health Endocrinology
2020.06 - 2020.12
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Employment Services
Benchmark Human Services
2016.05 - 2020.08
- Educated students with disabilities on continuing education and/or job skills
- Delivered high-quality meetings on resume writing, interview preparation, and job search strategies to empower clients in their job search journey.
- Encouraged individuals with disabilities to explore age-appropriate and career-related opportunities.
- Monitored individual progress to drive successful outcomes.
- Assisted clients with navigating complex government-funded programs, maximizing access to available resources and benefits.
- Advocated for students to access available resources.
- Enhanced organizational reputation through consistent demonstration of professionalism, integrity, and expertise in the field of workforce development.
- Established strong relationships with community organizations to expand referral networks and enhance service offerings for clients.
- Facilitated successful job placements through proactive employer engagement and strategic matching of client skills with open positions.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Collaborated with employers to develop customized training programs, enhancing workforce skills and productivity.
- Fostered a positive and inclusive work environment by promoting open communication, teamwork, and professional development opportunities for staff.
- Reduced barriers to employment by coordinating supportive services such as transportation assistance, childcare arrangements, or work attire provision.
- Developed individualized employment plans for clients, addressing their unique needs and career goals.
Education
Associate of Science - Practical Nursing
Hondros College of Nursing
Westerville, OHAssociate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Richmond, IN05.2020
Bachelor of Science - Elementary Education
Indiana University East
Richmond, IN01.2007
Skills
- Vital Sign Monitoring and Documentation
- Medical office administration
- Clinical Documentation
- Injury Treatment
- Maintaining confidentiality
- Patient Scheduling
- Coordinating Drug Refills
- EMR / EHR
- Critical Thinking
- Certified in CPR/AED
- Operating EKG Equipment
- Patient-focused care
Certification
- CMA - Certified Medical Assistant
- Certification: Communication (2021)
- Certification: Dementia and Elder Care
Timeline
Medical Assistant
Henry County Memorial Hospital
2022.08 - Current
Medical Assistant
Reid Health Endocrinology
2020.06 - 2020.12
Employment Services
Benchmark Human Services
2016.05 - 2020.08
Associate of Science - Practical Nursing
Hondros College of Nursing
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Bachelor of Science - Elementary Education
Indiana University East
- CMA - Certified Medical Assistant
- Certification: Communication (2021)
- Certification: Dementia and Elder Care
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