Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerri Eckert

Murray,KY

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Detail-oriented and methodical. Offering years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Senior Billing Specialist

Choice By Kingdom Trust
07.2018 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked with multiple departments to check proper billing information.
  • Processed and verified invoices to secure accuracy of billing information.
  • Generated monthly invoices for customers in multiple formats to provide transparency.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Reviewed and reconciled customer accounts to manage accuracy of payments.
  • Prepared and submitted monthly billing reports to management for financial overview.
  • Identified payment trends and adjusted billing processes accordingly to retain customers.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Used data entry skills to accurately document and input statements.
  • Audited and corrected billing and posting documents for accuracy.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Shift Leader

Cracker Barrel Restaurant
11.2015 - 06.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Restaurant General Manager

Merz On Main
05.2010 - 08.2015
  • Carefully interviewed, selected, trained, and supervised staff.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Bachelor of Science - Accounting And Computer Science

Maryville University of Saint Louis
St Louis, MO
05.1993

Skills

  • Time and Billing
  • Month-End Closing Procedures
  • Accounts Receivable Expertise
  • Audit Procedures
  • Billing Dispute Resolution
  • Bank Reconciliation
  • Monthly Reconciliations
  • Payroll Processing
  • Accounting and Financial Management
  • A/P and A/R Expertise

Timeline

Senior Billing Specialist

Choice By Kingdom Trust
07.2018 - Current

Shift Leader

Cracker Barrel Restaurant
11.2015 - 06.2018

Restaurant General Manager

Merz On Main
05.2010 - 08.2015

Bachelor of Science - Accounting And Computer Science

Maryville University of Saint Louis
Kerri Eckert