Kerri Gagnon
Dracut,MA
Summary
Dedicated paraprofessional with expertise in educational support and classroom management. Proven ability to assist teachers with instructional tasks while fostering a positive learning environment. Committed to adapting to evolving needs and driving results through strong communication and teamwork.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Building Based Support Staff
Dracut Public Schools
10.2021 - Current
- Executed teacher plans and developed engaging activities to enhance learning outcomes.
- Demonstrated strong organizational skills and effective classroom management techniques.
- Communicated effectively while applying excellent monitoring skills for student performance.
- Adhered to school policies and teacher guidelines to ensure student safety and success.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Server Waitstaff
Nashua Country Club
07.2022 - Current
- Ensured clear, polite communication with customers and team members.
- Delivered attentive, friendly service to enhance positive dining experiences.
- Maintained accuracy in all orders while accommodating special requests.
- Collaborated with team to provide exceptional service and achieve customer satisfaction.
- Demonstrated strong multitasking abilities by managing multiple tables without compromising quality.
- Coordinated with team members during busy shifts to optimize workflow and guest experiences.
Surgical Dental Assistant
Periodontology Associates
11.2003 - 03.2020
- Assisted doctors during surgeries and new patient consultations, ensuring optimal support and safety.
- Captured digital images with Dexis dental imaging to enhance diagnostic capabilities.
- Conducted weekly spore tests to verify instrument sterilization and compliance.
- Documented patient medical histories, vital signs, and treatment information with precision.
- Demonstrated proficiency in Microsoft Office for efficient administrative tasks.
- Managed importing and exporting of digital images and charting to streamline processes.
Bartender
Tuscan Kitchen
04.2013 - 10.2015
- Cultivated strong customer relationships and applied upselling techniques to increase revenue.
- Maintained professionalism while greeting guests to enhance first impressions.
- Communicated effectively with guests regarding payments while managing time constraints.
- Mixed drinks following menu specifications and adhered to company policies.
- Ensured customer satisfaction by creating a welcoming atmosphere through positive interactions.
- Kept up-to-date knowledge of nightly specials, menu items, ingredients, and preparation methods.
Education
Associate of Arts - Liberal Arts and Science
Middlesex Community College
Bedford, MADiploma -
Lowell High School
Lowell, MASkills
- Behavior management
- Helping students with special needs
- Effective communication
- Small group and individual assistance
- Teacher support
- Supervising student activities
- Classroom management
- Student supervision
- Elementary education
- Friendly and outgoing
Certification
CPR/AED certified
Timeline
Server Waitstaff
Nashua Country Club
07.2022 - Current
Building Based Support Staff
Dracut Public Schools
10.2021 - Current
Bartender
Tuscan Kitchen
04.2013 - 10.2015
Surgical Dental Assistant
Periodontology Associates
11.2003 - 03.2020
Associate of Arts - Liberal Arts and Science
Middlesex Community College
Diploma -
Lowell High School
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