Summary
Overview
Work History
Education
Skills
Timeline
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Kerri Golia

Mount Holly,NJ

Summary

Administrative professional with over 20 years of experience in office management, administrative support and HR. That thrives in a demanding, fast-paced environment. Proven efficiency with an ability to quickly learn and navigate any computer program, or office filing system. Known for increasing productivity and bringing cohesion to diverse staff at all levels by promoting positive work environment and professional relationships through empathy and effective communication skills

Overview

26
26
years of professional experience

Work History

Administrative Assistant

Partners For Kids And Families
11.2021 - Current
  • Provides support to all teams within agency including Director, Management and Care Managers.
  • Ensures accurate record-keeping with diligent data entry for vital company information such as ISP Plans, Global indexing and Cyber uploads.
  • Tracks office supply inventory , for necessary items for breakroom, bathrooms, and copy room before depletion to avoid workflow disruptions.
  • Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Schedules and sets up office meetings for staff and family meetings.
  • Receives and sorts incoming mail and packages to distribute to correct recipient.
  • Take staff meeting minutes.
  • Assists Office Managers with special tasks such as working with outside vendors or monthly inspections for fire extinguishers and emergency lights.
  • Sets up workstations for new employees.
  • Assists in office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
  • Run errands such as car maintenance, repair checks and shopping for meet and greet for new employees.


Funeral Assistant

Page Funeral Home
10.2019 - 11.2021
  • Performed variety of tasks during funerals to assist funeral directors and to ensure that services ran smoothly and as planned
  • Assisted with removal of deceased persons from place of death and transported back to funeral home
  • Receive 1st calls, assisted with embalming, dressing and cosmetizing, and casketing of descendants
  • Assisted with setting up visitation areas in chapels and for services within and outside of funeral home
  • Accommodating guests during viewing ceremonies in professional and tactful manor
  • Assisted with cremations, and with packaging of cremated remains
  • Operated funeral vehicles including flower vans and coach
  • Maintaining integrity of facility and inventory of supplies
  • Followed additional directions to ensure quality care to grieving families.

Assistant Manager

Spirit Halloween LLC
08.2016 - 11.2018
  • Handled cash and coordinated bank deposits
  • Opened and closed store daily
  • Delegated employee responsibilities
  • Provided, and encouraged other employees to provide, reliable customer service
  • Managed inventory and distribution of store goods
  • Oversaw store maintenance.

Principal Clerk Typist

Mercer County Corrections Center
12.2002 - 12.2015
  • Managed employee payroll, maintained attendance, monitored and logged requests and time sheets, and managed high volume of telephone inquiries
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed documentation for employee actions such as new hires, grievance resolutions, Injuries On the Job, and terminations
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • As Senior Clerk Typist, assisted Deputy Warden in restructuring Standard Operations and Procedure Manual, coordinated officer enrollment into Training Academy, and initiated, scheduled, and dispersed disciplinary hearings.
  • Maintained confidentiality, handling sensitive information with discretion and adhering to privacy regulations.
  • Conducted new hire orientation to verify completion of appropriate paperwork.
  • Updated Superior Court Bails daily as Parole Liaison for county inmates, assisted with shipment of state inmates and tracked paperwork, provided data entry, and oversaw high volume telephone inquiries with Records Division.


Clerk Typist

Mercer County Department of Public Safety
10.1998 - 12.2002
  • Maintained time and attendance for five divisions, hired and supervised temporary employees, performed clerical tasks, and managed office correspondence for Director and Assistant Director

Education

Associate of Applied Science - Funeral Service Preparatory Program

Mercer County Community College
Trenton, NJ
01.2019

Skills

  • Clerical and administrative expertise
  • Extensive managerial experience
  • Strong analytical skills
  • Customer relations and service
  • Employee training and hiring
  • Experienced in Microsoft Office 365, Word, Excel, SharePoint
  • Self-direction, organization, and dedication
  • Enthusiasm for acquiring new skills to expand role within work environment
  • Dedicated Team Player

Timeline

Administrative Assistant

Partners For Kids And Families
11.2021 - Current

Funeral Assistant

Page Funeral Home
10.2019 - 11.2021

Assistant Manager

Spirit Halloween LLC
08.2016 - 11.2018

Principal Clerk Typist

Mercer County Corrections Center
12.2002 - 12.2015

Clerk Typist

Mercer County Department of Public Safety
10.1998 - 12.2002

Associate of Applied Science - Funeral Service Preparatory Program

Mercer County Community College

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Kerri Golia