Kerri Gonzalez
Spring Hill,FL
Summary
Personable and dedicated nursing leader with 28 years of nursing experience, with 10 of those years working on the PCU unit at HCA Oak Hill Hospital. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with employees and patients. Known for having great organizational skills. Gifted at working with all types of employees and patients.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Progressive Care Unit
HCA Oak Hill Hospital
08.2023 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry staff or patients.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity.
Manager of PCU
HCA Oak Hill Hospital
01.2023 - 08.2023
- Maintain a balanced schedule.
- Maintain a productive index of 105% or greater.
- Retain our current high performing team members and continue to hire high staff who fit into our culture.
- Recognition of staff by publicly giving them kudos, points and sending them thank you cards for a job well done.
- Complete service recovery in real time. Loop in all key departments to round if needed on patient.
- Ensure quality nurse leader rounding is being completed to include weekends.
- Manage staff up or out depending on staff performance.
- Pair new hires with high performing preceptors and ensure all new hires have been onboarded correctly and in a timely fashion.
- Enhance team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Lead team meetings and one-on-one coaching sessions to continuously improve performance.
- Assess all nursing dashboards daily to assess for any fallouts. Follow up as needed and monitor for any trends in behavior.
Clinical Nurse Coordinator
HCA Oak Hill Hospital
12.2021 - 01.2023
- Ensure shift assignments are made to ensure patient safety and balanced nurse to patient ratios.
- Collaborate with CPP and house supervisor to ensure patients are assigned correctly to a bed.
- Round with our physicians to ensure nursing and physician are on the same page.
- Maintain positive relationships with residents, physicians, hospital staff, patients and families.
- Assess NATE every shift to assess for any fall outs.
- Collaborate with department leaders to correct problems and improve services in real time.
- Round on new hires during his or her shift to assess to see if there are any needs or issues.
- Participate in all codes to include stroke alerts and code grays.
- Direct reports included over 9 RN's and 5 PCT's daily caring for 46 patients.
- Mentor and coach nursing staff, listening to concerns and providing counsel.
- Complete daily rounds of nursing department while upholding acceptable nursing standards.
- Maintained quality care systems, standards and HIPAA confidentiality.
Registered Nurse
HCA Oak Hill Hospital
07.2016 - 12.2021
- Assess patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administer medications and treatments, monitoring patients for reactions and side effects.
- Adher to infection control procedures to facilitate safe, clean patient environment.
- Patient advocate and implemented total patient care through team nursing process.
- Record patient condition, vital signs, recovery progress and medication side effects.
- Train and mentored new RNs on best practices, hospital policies and standards of care.
- Assess and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collect lab specimens, ordering and interpreting diagnostic tests and lab results.
- Oversee patient admission and discharge processes to coordinate related paperwork.
- Counsel patients and caregivers, providing emotional, psychological and spiritual support.
Charge Registered Nurse
Springbrook Hospital
03.2016 - 07.2016
- Collaborate with physicians and nursing staff to deliver quality care.
- Train other nurses on patient care and daily tasks, supporting growth and professional development.
- Administer injections, medications and wound care according to needs.
- Build and maintain excellent rapport with patients and loved ones.
- Maintain comprehensive patient care plans and monitored staffs' implementation of physician's orders.
- Treat patients by administering various types of medications and therapies.
- Answer patient questions and provided take-home materials for further information.
- Observe nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Direct unit staff and promoted quality care for diverse patients.
- Coordinate and performed patient admissions, transfers and discharges.
LPN Charge Nurse
Springbrook Hospital
01.2007 - 03.2016
- Conduct daily rounds to assess patient condition and distribute medications.
- Advocate for patients by respecting and supporting values, basic rights and beliefs.
- Collect blood, urine or sputum samples from patients to perform routine lab tests.
- Evaluate patient care needs to prioritize treatment and maintain patient flow.
- Establish direct lines of communication between nursing staff and other interested departments, supporting patient care with collaboration between personnel with complementary specialties.
- Counsel and educated patients specific to diagnosis and health history.
- Develop individual care plans to meet patient needs and achieve treatment goals.
- Analyze charts and utilized data to recommend proper treatment courses to physicians.
- Chart changes in patient conditions and discussed concerns with supervising healthcare provider.
- Provide behavioral and emotional support and closely supervised patients suffering from psychiatric conditions.
Education
Bachelor of Science - Nursing
American Sentinel College of Nursing
Waterbury, CT, USA01-2022
Master of Science - Nursing
American Sentinel College of Nursing
Waterbury, CT, United StatesAssociate of Science - Nursing
Rasmussen University
Port Richey, FL, USA03-2016
LPN Diploma - Nursing
Eastern Suffolk School of Practical Nursing
Bellport, NY03-1998
High School Diploma -
Patchogue-Medford High School
Medford, NY06-1997
Skills
- Maintain positive employee engagement
- Able to easily multi-task
- Trust but verify that tasks are completed correctly that have been delegated
- Nursing Performance Assessment and follow up as needed
- Strategies and goals
- Employee development
- Staff management
- Hiring and retention
- Problem-solving
- Team management
- Conflict resolution
- Relationship building
Accomplishments
- Board Certification for Medical Surgical Nursing 7/2028
- Florida RN license Expires 4/30/25
- BLS 2/2025
- ACLS 2/2025
Certification
Certified Med-Surg Registered Nurse (CMSRN)
Education and Training
true,other
Languages
English
Timeline
Director of Progressive Care Unit
HCA Oak Hill Hospital
08.2023 - Current
Manager of PCU
HCA Oak Hill Hospital
01.2023 - 08.2023
Clinical Nurse Coordinator
HCA Oak Hill Hospital
12.2021 - 01.2023
Registered Nurse
HCA Oak Hill Hospital
07.2016 - 12.2021
Charge Registered Nurse
Springbrook Hospital
03.2016 - 07.2016
LPN Charge Nurse
Springbrook Hospital
01.2007 - 03.2016
Bachelor of Science - Nursing
American Sentinel College of Nursing
Master of Science - Nursing
American Sentinel College of Nursing
Associate of Science - Nursing
Rasmussen University
LPN Diploma - Nursing
Eastern Suffolk School of Practical Nursing
High School Diploma -
Patchogue-Medford High School