Kerri Hanley-Jones

*Excelled in positive customer service and administrative tasks with expedient patient resolutions.

*Demonstrated proficiencies with multi-line telephone systems and front desk reception within high volume environment.

*Coordinated and schedule appointments

*Verify patient information a updated insurance through Navinet

* Streamlined interdepartmental communication regarding scheduling needs, fostering a more efficient working environment.

*Acted as a liaison between management and staff regarding scheduling issues, effectively resolving concerns and maintaining positive relationships.

* Adapted quickly to unexpected changes in staffing or workload levels, ensuring minimal disruption to daily operations.

* Submitted employee payroll biweekly

* Organized and executed staff scheduling